Breakfast Restaurant Server - EIA

Yourchamber; City of Leduc; On-site; CAD 20,000 - 27,000; Full time

Benefits offered by this job

Medical & dental insurance

Staff meals

Free parking

On-demand pay

Discounts at HALO Bar|Bistro

Management training

Quarterly events

Loyalty & travel discounts

Job summary

Renaissance Edmonton Airport Hotel is seeking a lively HALO Ambassador for our HALO Bistro|Bar in Edmonton. The position is permanent full-time, paying $15 per hour plus gratuities, with a minimum of 30 hours per week.

You’ll be part of a team delivering upscale dining experiences and guest-focused service in a vibrant hotel setting. Responsibilities include upholding high service standards, upselling menu items, managing guest interactions, and ensuring station cleanliness throughout service.

Qualifications

• High school diploma or GED.
• Able to work with little supervision.
• Superior customer service skills with prior hospitality experience.
• Able to lift heavy objects.
• Open availability including weekends and holidays.
• Prior hotel experience is a strong asset.
• Valid ProServe Certification.

Responsibilities

• Set tables in assigned area and keep them clean and stocked.
• Know the menu inside and out and upsell beverages and menu items.
• Service timing: deliver courses with precision.
• Greet guests and provide attentive service.
• Handle guest checks and payments with ease.
• Maintain a clean, organized station throughout service.
• Promote and execute suggestive selling of wines, drinks and desserts.

Skills

Customer service

Hospitality experience

Availability weekends/holidays

Able to lift heavy objects

ProServe Certification

Education

High school diploma or GED

ProServe Certification

Job description

Are you a dynamic go-getter with a passion for great food and top-notch service?

Get ready to embark on a thrilling journey through the world of flavors and hospitality and join our fantastic F&B team at the Renaissance! This position is a permanent Full-Time position for $15 an hour plus gratuities, with a minimum of 30 hours per week.

WHAT YOU NEED TO KNOW ABOUT THE JOB

Welcome to HALO Bistro|Bar - the epicenter of trendy upscale dining experience in Edmonton's local area. We fuse traditional and locally indigenous menu options, serving up a menu that’s a fusion of local flavor and global inspiration. As a HALO Ambassador, you'll ensure every guest leaves with an unforgettable taste of HALO's urban culture and modern charm in our 100-seat bar and 100-seat restaurant.

• Ensure that tables in your assigned area are set like a masterpiece. Keep 'em clean and fully stocked for the ultimate dining experience.
• Know our menu inside and out, from the bar to the bistro, for every meal setting. Impress our guests with your culinary wisdom - tell them all about the star ingredients and the culinary wizardry behind each dish.
• Be the master of timing! Follow the cues to serve each course with precision, like a conductor leading a symphony.
• Greet and serve guests with a smile, and don't be shy about upselling some delectable extras. You're here to make their dining dreams come true!
• Anticipate and fulfill guest requests like a mind reader. If needed, pass them on to the supervisor for some magical service.
• Keep your station sparkling throughout service. Patrol it like a pro, refilling water and coffee, and keeping things tidy. The stage is set, and you're the star!
• Use your persuasive powers for \"suggestive selling.\" Whether it's tempting them with fine wines, mixed drinks, or after-dinner delights, you're the sales superstar!
• Handle guest checks and payments with finesse. Show off your money-handling wizardry!
• After the dining extravaganza, ensure everything is spick and span. Return re-usable table complements and condiments.
• Clean and return tray stands to their proper storage area like a pro rocketeer. It's all part of the show!
• Keep an eye out for any lost or damaged equipment or linen and report it to management. You're the Sherlock Holmes of the restaurant!
• Be ready to adapt to changing demands and lend a hand wherever it's needed. You're the hero that keeps the restaurant running like a well-oiled machine!

WHAT’S IN IT FOR YOU

At our hotel, we believe in taking care of our team members just as much as we take care of our guests. That's why we offer a fun and exciting range of benefits that are sure to keep you happy, healthy, and well-fed.

• We offer more than just a paycheck; we provide a fantastic benefit plan that includes extensive medical, dental, and life insurance coverage, with the hotel contributing 80% for single coverage. Plus, our loyalty program and travel program open up a world of discounted rates for Marriott hotels across the globe for you and your friends & family.
• But we don't just feed your wanderlust - we also feed your appetite. Our chefs whip up delicious staff meals every day, so you can fuel up for a busy day of representing the Renaissance brand and assisting guests and clients.
• That's not all! Enjoy free parking or get reimbursed for your 747 Bus Pass. You can also say goodbye to waiting for payday with our on-demand pay system. Plus, you'll enjoy a 50% discount on food and drinks for you and your friends at HALO Bar|Bistro, so you can always have a good time without breaking the bank. Our in-house management training program ensures you're always growing. And, get ready for some unforgettable fun with our quarterly work events.

As a member of our award-winning team, you'll be the expert in welcoming and guiding our guests and clients to the best experiences in town. From sharing insider knowledge about local hotspots to anticipating their needs, you'll create lasting impressions on our guests' journeys.

WHAT YOU NEED TO BE CONSIDERED

Education and Experience

• High school diploma or GED
• Able to work with little supervision
• Superior customer service skills with prior experience in the hospitality industry
• Able to lift heavy objects
• Open availability including weekends and holidays

Prior hotel experience is a strong asset

Valid ProServe Certification

Platinum Investments and the Renaissance Edmonton Airport Hotel are committed to creating an inclusive workplace and will accommodate accessibility needs at any stage of employment. Please let us know if you are someone who requires accommodation, and we will work with you to meet your needs.