Brand Ambassador

Ottawa Senators; Ottawa; On-site; CAD 22,000 - 30,000; Part time

Job summary

Ottawa Senators is seeking part-time Brand Ambassadors to support at community events across the Greater Ottawa region and at home games. You will engage with fans, promote the team and its programs, and collect fan data.

This role requires a positive, outgoing personality, flexibility to work weekday, evening, and weekend shifts, and the ability to stand for long periods and lift 20 lbs. Bilingual English/French is an asset.

Qualifications

• Outgoing and confident personality suitable to engage with fans.
• Strong work ethic with ability to work independently.
• Positive energy and professional demeanor at events.
• Must be 18 years or older.
• Bilingual English and French is an asset.
• Valid Ontario G Class driver's license with clean abstract.
• Able to lift 20 lbs and stand for up to 8 hours.
• Available for weekdays, evenings and weekends.

Responsibilities

• Support at community events with fans.
• Interact with fans, promote brand and collect data.
• Assist at home games during secondary role.
• Follow event sheets for setup and teardown.
• Work in pairs or teams.
• Answer routine questions about team and venue.

Skills

Outgoing and confident personality

Strong work ethic

Great energy and positive attitude

Bilingual English/French (asset)

Open to learning new technology

Able to lift 20lbs

Stand up to 8 hours

Available weekdays/evenings/weekends

18 years or older

Tools

Job description

Job Summary

Our co-ed Brand Ambassador team will support the Ottawa Senators at community events throughout the Greater Ottawa region and at home games as required. We are looking for positive and professional individuals who can showcase their passion for the Ottawa Senators by engaging with fans and guests!

This is a part-time casual role based upon the organization’s event and hockey calendar which will include weekday, evening and/or weekend events.

Main Responsibilities

Off-Site Events (Primary Role)

• Work in pairs or in a team.
• Responsible for following event sheet details regarding event set up and tear down and completing tasks on time.
• Interact with fans within the community in a professional manner, initiating conversations about the Ottawa Senators, community programs and ticket opportunities.
• Collect fan data through Senators digital platform(s).
• Provide a fun, engaging experience at all events promoting a positive experience with the Ottawa Senators brand.

Hockey Games (Secondary Role, As Required)

• Work in pairs or in a team.
• Attend pre-event meeting to gain instructions on activities and how they will be executed.
• Responsible for following event sheet details regarding event set up and tear down.
• Interact with thousands of fans on a game night, initiating conversations and executing contests and promotions.
• Answer routine questions related to the team, hockey and venue as needed.

Requirements

• Outgoing and confident personality - Your enthusiasm for the team and the city should be next level! You will be representing the Ottawa Senators brand throughout the community and should feel comfortable initiating conversations, collecting data and speaking to large groups of people.
• Strong work ethic - Our industry is fast-paced, and troubleshooting will be essential. We need hardworking individuals who can take initiative while exercising appropriate judgement with little supervision
• Great energy and positive attitude - As a Brand Ambassador you represent the organization in a positive and professional manner. Our Brand Ambassadors love the team, the city, and our fans!
• 18 years or older
• Bilingualism (English & French) is an asset
• Open to learning new technology
• Valid Ontario G Class driver's license and provide a clean driver’s abstract
• Able to lift a minimum of 20lbs
• Stand up to 8 hours at a time
• Able to work weekdays, evenings and/or weekends

Who We Are

Canadian Tire Centre is a premier sports and entertainment venue located in Ottawa, Ontario. As the home of the NHL’s Ottawa Senators, we host world‑class hockey games, major concerts, family shows, and special events year‑round. With a seating capacity of over 18,000, state‑of‑the‑art facilities, and a commitment to delivering unforgettable live experiences, Canadian Tire Centre is a gathering place where fans, artists, athletes, and the community come together to celebrate sport and entertainment.

What We Offer

Employees will have the opportunity to work in a unique industry, with access to make memorable fan experiences, and free on‑site parking - along with the chance to contribute to an organization that takes pride in its people, its performance, and its community.

Compensation

Compensation: $19.10

Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at 613-599-0250 if you require a disability related accommodation
participate in the recruitment process.

SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities.

SSE confirms that it does not use artificial intelligence (AI) or automated decision‑making tools in its recruitment or hiring processes. All candidate screening, evaluation, and selection decisions are conducted by human recruiters or hiring managers using predefined, job‑related criteria, ensuring a fair, transparent, and human‑led hiring process in compliance with applicable employment and privacy laws.

To all recruitment agencies: SSE does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. SSE is not responsible for any fees related to unsolicited resumes.