Branch Oversight Lead: Governance & Risk

Sun Life Financial; Toronto; Hybrid; CAD 80,000 - 128,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Sun Life is seeking a Branch Oversight Manager to lead a dedicated team ensuring compliant practices across Registered locations. You will partner with the Branch Oversight Review team to identify trends and risks while driving continuous improvement and remediation actions.

The role requires OSFI-regulated experience, knowledge of CIRO/CSA requirements, and the ability to translate regulations into business impacts. Quebec bilinguality is a consideration for frequent cross-region interactions.

Qualifications

• University degree and 5+ years of progressive experience within the financial services sector with wealth products; at least 2 years relevant experience with investment or mutual funds.
• Experience in an OSFI-regulated environment, aligned to the three lines of defense.
• Knowledgeable on CIRO and CSA regulatory requirements.
• Ability to translate legislation and regulations into business impacts, compliance elements and regulatory risks.
• Successful candidate must be registered with a securities dealer upon hire.
• Bilingualism (French, English) is required for Quebec frequent interactions with colleagues across Canada or worldwide.

Responsibilities

• Lead, mentor and develop the analyst team while promoting a collaborative, high-performance culture focused on operational excellence and continuous improvement.
• Develop annual review plans and schedules.
• Support planning and coordinating branch oversight reviews for all Registered locations.
• Conduct risk-based testing to identify trends and training opportunities.
• Approve planning, scoping and sampling activities within Resolver.
• Identify, communicate and elevate issues; ensure corrective action plans are completed on time.
• Track and report on identified issues and remediation status.
• Review Branch Oversight program outcomes for trends and risk management improvements.
• Manage concurrent projects and balance priorities with stakeholders.

Skills

Integrity

Communication

Leadership

Analytical

Regulatory knowledge

Problem-solving

Education

University degree in finance or equivalent

Job description

Sun Life is seeking a Branch Oversight Manager to lead a dedicated team ensuring compliant practices across Registered locations. You will partner with the Branch Oversight Review team to identify trends and risks while driving continuous improvement and remediation actions.

The role requires OSFI-regulated experience, knowledge of CIRO/CSA requirements, and the ability to translate regulations into business impacts. Quebec bilinguality is a consideration for frequent cross-region interactions.