Branch Operations Lead – Wealth Management

RBC Dominion Securities; Ottawa; On-site; CAD 55,000 - 65,000; Full time

Job summary

RBC Dominion Securities Ottawa Little Italy is seeking an Assistant Branch Operations Manager to lead daily branch operations, support the Management and Advisor teams, and ensure compliant client account activities. The role also involves coordinating training, liaising with internal departments, and managing facilities and equipment.

Ideal candidates demonstrate meticulous attention to detail, strong communication, and the ability to work independently while driving process improvements in a

Qualifications

• Meticulous attention to detail and excellent time management skills.
• Exceptional written and verbal communication skills.
• A professional approach to all situations to create a positive working environment.
• Ability to complete duties independently seeking out own answers and solutions.

Responsibilities

• Manage daily administrative operations, including approval of incoming and outgoing transactions.
• Verify documentation and approve account openings and related requests.
• Assist with training new branch support staff and coordinate ongoing training.
• Ensure compliance and internal control requirements are met.
• Oversee branch technology access, setup, and troubleshooting.

Skills

Attention to detail

Time management

Written communication

Verbal communication

Independence

Job description

RBC Dominion Securities Ottawa Little Italy is seeking an Assistant Branch Operations Manager to lead daily branch operations, support the Management and Advisor teams, and ensure compliant client account activities. The role also involves coordinating training, liaising with internal departments, and managing facilities and equipment.

Ideal candidates demonstrate meticulous attention to detail, strong communication, and the ability to work independently while driving process improvements in a