Branch Leader: Growth, Team Coaching & Digital Banking

rbc; Ladysmith; On-site; CAD 70,000 - 110,000; Full time

Benefits offered by this job

Total Rewards

Bonuses

Flexible benefits

Job summary

RBC Ladysmith branch seeks a Branch Manager to drive client acquisition, lead a local team, and strengthen community ties in Ladysmith, Canada. The role focuses on delivering excellent client experiences through a blend of in-branch and digital channels, while managing staff performance and growth.

The successful candidate will coach staff, optimize operations, and promote multichannel banking solutions to clients, ensuring strong market presence and community impact.

Qualifications

• Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years
• Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date
• Minimum 3 years in a people management role
• Entrepreneurial business acquisition mindset
• Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access

Responsibilities

• Deliver results and support client acquisitions through multiple channels, including your team and local partners
• Lead change and allocate resources to meet community needs, growing sales, revenue, and market share
• Ensure high employee engagement through recruiting, talent management, development, and career planning
• Inspire and pioneer superior retailing excellence to deliver a memorable client experience
• Coach your team on client advice and education, problem resolution and prevention at first point of contact, and RBC digital enablement

Job description

RBC Ladysmith branch seeks a Branch Manager to drive client acquisition, lead a local team, and strengthen community ties in Ladysmith, Canada. The role focuses on delivering excellent client experiences through a blend of in-branch and digital channels, while managing staff performance and growth.

The successful candidate will coach staff, optimize operations, and promote multichannel banking solutions to clients, ensuring strong market presence and community impact.