Branch Operations & Compliance Lead

Banque Nationale du Canada; Lanaudière; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health and wellness program

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Virtual sleep clinic

Job summary

National Bank Financial – Wealth Management in Joliette seeks a Branch Administrator to ensure smooth day-to-day administrative operations and compliant financial transactions. You’ll support the Regional Manager and branch staff, coordinating procedures to keep the branch running efficiently.

The role requires a college/technical diploma or bachelor’s degree, plus experience in the investment field is an asset and strong Word/Excel/Outlook proficiency.

Qualifications

• Requires college/technical diploma or bachelor degree in related field.
• Experience in the investment industry is an asset.
• CSC and Conduct and Practices Handbook Course are assets.
• Very good knowledge of Word, Excel and Outlook.
• Excellent interpersonal and organizational skills.
• Excellent verbal and written communication skills.

Responsibilities

• Ensure day-to-day branch operations related to financial transactions are compliant.
• Act as a contact person with respect to operational issues, HR questions and logistical needs for branch employees.
• Disseminate administrative procedures and policies and ensure branch employees understand and comply with them.
• Perform rigorous follow-ups as recommended by Internal Audit and Compliance.
• Closely monitor budgets related to branch activities.
• Make sure that the premises and a quality work environment are maintained.
• Provide administrative support to the Regional Manager on a variety of tasks.

Skills

Change Management

Communication

Conflict Resolution

Critical Thinking

Emotional Intelligence

Multitasking

Organization Skills

Recruiting

Stress Management

Teamwork

Accountability

Client-focused

Decision Making

Detail-oriented

Digital literacy

Education

College or technical diploma

Bachelor's degree in a related field

Canadian Securities Course (CSC)

Conduct and Practices Handbook Course

Tools

Word

Excel

Outlook

Job description

National Bank Financial – Wealth Management in Joliette seeks a Branch Administrator to ensure smooth day-to-day administrative operations and compliant financial transactions. You’ll support the Regional Manager and branch staff, coordinating procedures to keep the branch running efficiently.

The role requires a college/technical diploma or bachelor’s degree, plus experience in the investment field is an asset and strong Word/Excel/Outlook proficiency.