Branch Operations & Contracts Administrator

TK Elevator; Burnaby; On-site; CAD 50,000 - 60,000; Full time

Job summary

TK Elevator in Burnaby, Canada is seeking a detail‑oriented Administrative professional to manage contracts, payroll, and reporting for the local branch. You will respond to customer inquiries, process renewals and price changes, and maintain accurate records to support retention and operations.

The role requires a diploma in business or office administration and at least two years of related experience, with strong Microsoft Office skills and a proven ability to multitask in a fast-paced

Qualifications

• Diploma in Business or Office Administration required.
• Minimum of 2 years of relevant experience.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Attention to detail with strong multitasking and organizational abilities.

Responsibilities

• Administers customer contracts and account records, including new agreements, renewals, conversions, and warranty-related billing.
• Responds to customer inquiries and routes to appropriate departments.
• Coordinate and implement contract price increases by reviewing data and issuing communications.
• Perform payroll-related tasks, manage timesheets, and ensure payroll data accuracy.
• Maintain records and generate weekly, monthly, and annual reports using FC systems.
• Support account retention and lifecycle management, including on-hold and expired accounts.
• Maintain organized filing systems for contracts, renewals, and change notices.
• Assist with change initiatives and other duties as assigned.

Skills

Attention to detail

Multitasking

Communication skills

Prioritization & organization

Team collaboration

Adaptability

Networking within organization

Microsoft Office

Education

Diploma in Business or Office Administration

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

TK Elevator in Burnaby, Canada is seeking a detail‑oriented Administrative professional to manage contracts, payroll, and reporting for the local branch. You will respond to customer inquiries, process renewals and price changes, and maintain accurate records to support retention and operations.

The role requires a diploma in business or office administration and at least two years of related experience, with strong Microsoft Office skills and a proven ability to multitask in a fast-paced