Operations Coordinator: Scheduling & Process Improvement

TK Elevator GmbH; Victoria; Sur place; CAD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Company pension

Dental care

Disability insurance

Employee assistance program

Extended health care

Life insurance

On-site parking

Paid time off

Vision care

Bonus plans for all positions

Wellness Program

Résumé du poste

TK Elevator is seeking an Administrative Operations Coordinator to join our Victoria, BC team. You will support cross‑department communication, maintain records, prepare work orders, and generate reports to drive informed decisions.

Ideal candidates have 1–2 years of administrative experience, strong organizational skills, and the ability to work independently in a fast-paced environment. We offer comprehensive benefits, pension, and opportunities for continuous development.

Qualifications

• 1–2 years of relevant administrative experience in a professional environment.
• Strong organizational, multitasking, and communication skills.
• Ability to work independently with minimal supervision.

Responsabilités

• Facilitate ongoing communication between departments to ensure seamless operations.
• Collaborate with team members and managers to gather information and relay it as required.
• Act as a central point of contact for clients and field personnel with respect to scheduling of the work.
• Maintain accurate records of operational activities, contracts, training, safety, and regulatory compliance requirements in company systems.
• Prepare reports, documents, and work orders as required in both Field Complete and SharePoint Folders.
• Generate reports for supervisors and management to support informed decision-making.
• Identify and implement operational processes and propose improvements.
• Collaborate with teams to implement process enhancements and streamline workflows.
• Monitor and evaluate the effectiveness of implemented changes.
• Address customer inquiries and concerns related to operations.
• Collaborate with customer support teams to resolve issues promptly.
• Strive to enhance the overall customer experience.
• Utilize software tools and systems to track and manage operations.
• Stay updated on industry-specific technology trends and tools.
• Implement and monitor environmental sustainability initiatives within operations.
• Manage TSBC design registrations, permit applications, and regulatory compliance requirements for New Installation and Service/Modernization projects.
• Support contract administration and management, including tracking project deliverables, documentation, and customer requirements.
• Serve as the primary liaison between field operations, customers, and internal stakeholders to ensure smooth project execution and communication.
• Coordinate field workforce planning, scheduling, operational support, safety documentation, training records, certifications, and compliance reporting to ensure operational efficiency and adherence to safety and regulatory requirements.

Connaissances

Administrative support

Project management tools

Client-facing

Multitasking

Independent work

Outils

Field Complete

SharePoint

Description du poste

TK Elevator is seeking an Administrative Operations Coordinator to join our Victoria, BC team. You will support cross‑department communication, maintain records, prepare work orders, and generate reports to drive informed decisions.

Ideal candidates have 1–2 years of administrative experience, strong organizational skills, and the ability to work independently in a fast-paced environment. We offer comprehensive benefits, pension, and opportunities for continuous development.