Branch Operations & Billing Coordinator

Sterling Crane Canada; Coquitlam; On-site; CAD 30,000 - 39,000; Full time

Job summary

Sterling Crane Canada is seeking a Branch Administrator to support operations from our Vancouver, BC branch, with responsibilities spanning invoicing, payroll processing, and vendor management. The role requires strong Excel skills and customer service, working on-site in Coquitlam, BC.

Travel may be required; hours are 8:00 AM–5:00 PM PST, Monday to Friday. This is a full-time on-site position within a Marmon-backed organization serving industrial clients across Canada.

Qualifications

• High School Diploma or equivalent required.
• 1–3 years administrative experience in a related industry.
• Experience with unionized payroll environments, FCC, or similar ERP systems preferred.
• Proficiency with Microsoft Office (Excel, Word, Outlook, PowerPoint) and strong communication skills.

Responsibilities

• Act as FCC facilitators within branch administrative processes.
• Oversee time entry and union clauses applications for BC regions.
• Handle client invoicing, billing, and aging receivables.
• Process supplier payables and recharges.
• Onboard/offboard employees and coordinate training/hardware requests.
• Coordinate travel and hotel bookings for hourly workers.
• Provide first-line customer service via phone and mail.
• Create management reports and maintain document control.

Skills

Customer service

Time management

Communication

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Education

High School Diploma

Tools

FCC (Fleet Cost & Care)

ERP systems

Job description

Sterling Crane Canada is seeking a Branch Administrator to support operations from our Vancouver, BC branch, with responsibilities spanning invoicing, payroll processing, and vendor management. The role requires strong Excel skills and customer service, working on-site in Coquitlam, BC.

Travel may be required; hours are 8:00 AM–5:00 PM PST, Monday to Friday. This is a full-time on-site position within a Marmon-backed organization serving industrial clients across Canada.