Branch Operations Assistant

RBC Dominion Securities; Nanaimo; On-site; Full time

Job summary

RBC Dominion Securities is looking for a Branch Operations Assistant in Nanaimo. This role focuses on providing exceptional service and administrative support to clients and staff. Join a dynamic team that values growth and community impact.

Benefits

Leadership support

World-class training

Dynamic environment

Qualifications

• Strong communication skills in English.
• Ability to work independently and find solutions.

Responsibilities

• Manage communications from clients, Advisors, and partners.
• Support Advisor teams with processing funds and account documentation.

Skills

Attention to detail

Communication

Time management

Education

Canadian Securities Course (CSC)

Conduct & Practices Handbook (CPH)

Tools

Microsoft Office

Job description

Job Summary

RBC Dominion Securities Management team in Nanaimo is seeking a Branch Operations Assistant. This role involves providing exceptional service along with administrative and operational support to clients and staff.

Job Details

This is a 1-year contract with potential extension.

Responsibilities

1. Manage communications from clients, Advisors, and partners.
2. Provide attentive service to clients and address their needs.
3. Handle administrative tasks such as office supplies, scheduling, and supporting the Branch Operations Manager.
4. Support Advisor teams with processing funds, account documentation, and other operational tasks.

Qualifications

Must-have

• Attention to detail and excellent time management.
• Strong communication skills in English.
• Proficiency in Microsoft Office.
• Professional demeanor to foster a positive environment.
• Ability to work independently and find solutions.

Nice-to-have

• Completion of Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH).
• Knowledge of RBC Dominion Securities’ systems and procedures.
• Experience in the securities industry.

What’s in it for you?

Join a team that values growth, collaboration, and community impact. Benefits include leadership support, meaningful work, a dynamic environment, and world-class training. Compensation is $25/hour.

Additional Details

• Location: 5050 UPLANDS DR, NANAIMO, Canada
• Work hours: 37.5/week
• Employment Type: Full-time, Contract
• Platform: Wealth Management
• Job posted on: 2025-05-08
• Application deadline: 2025-05-24

Equal Opportunity

RBC values diversity and inclusion, fostering a respectful and supportive workplace for all employees.