Branch Manager

Royal Bank of Canada; Montreal; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Total Rewards Program including bonus

Coaching & development opportunities

Strong brand and community impact

Job summary

Royal Bank of Canada is seeking a Branch Manager in Montréal to lead a local team, drive client acquisitions, and promote RBC's multichannel experiences. You will coach staff, manage resources, and ensure high engagement while delivering exceptional client service.

Must have mutual funds credentials (IFIC/CSC) and a track record in leadership with digital literacy and bilingual service. The role involves community engagement and sales growth within a full-time schedule in Montreal.

Qualifications

• Mutual funds accreditation (IFIC or CSC) and 2 years of licensed mutual funds sales experience within the last 3 years.
• Mutual fund branch management exam via CSI or ability to write within 4 months of start date.
• Minimum 3 years in a people management role.
• Entrepreneurial business acquisition mindset.
• Ability to leverage digital channels and drive client awareness.

Responsibilities

• Deliver results and support new client acquisitions through multiple channels, including your team and local partners.
• Lead change and allocate resources to meet community needs, growing sales and market share.
• Ensure high employee engagement through recruitment, development, and career planning.
• Inspire and drive retail excellence to deliver a memorable client experience.
• Coach the team on client advice, issue resolution, and multichannel usage.

Skills

Mutual funds accreditation

Leadership

Digital channels

Bilingual (EN/FR)

Job description

Job Description

As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision, and values with other RBC partners, you build relationships and encourage collaboration across all roles, as well as steward digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and engagement.

What will you do?

• Deliver results and support new client acquisitions through multiple channels, including your own team and local partners
• Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
• Ensure high employee engagement through recruiting, talent management, development, and career planning
• Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience
• Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
• Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports

What do you need to succeed?

Must-have

• Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years
• Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date
• Minimum 3 years in a people management role
• Entrepreneurial business acquisition mindset
• Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access
• Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

Nice-to-have

• Experience in both business and personal banking
• Strong track record of building and maintaining client relationships in the finance or service sector

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Financial strength and strong brand to support your goals

Job Skills

• Building Talent
• Critical Thinking
• Inspiring
• Long Term Planning

Additional Job Details

• Address: 1127 RUE DÉCARIE:MONTRÉAL
• City: Montréal
• Country: Canada
• Work hours/week: 37.5
• Employment Type: Full time
• Platform: PERSONAL & COMMERCIAL BANKING
• Job Type: Regular Pay Type: Salaried
• Posted Date: 2026-11-05
• Application Deadline: 2026-11-19
  Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.