Branch Manager

Royal Bank of Canada; Medicine Hat; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Bonuses and flexible benefits

Development opportunities

Strong RBC brand and community impact

Job summary

Royal Bank of Canada in Medicine Hat is seeking a Branch Manager to lead a local team and drive client acquisition while nurturing employee growth and engagement. You will act as an RBC ambassador in the community, leveraging digital channels to enhance client experiences across branches and partners.

You will motivate staff, manage resources, and ensure alignment with RBC values, targeting continued growth and high-quality service for clients and communities alike.

Qualifications

• Mutual funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years.
• CSI mutual fund branch management exam or ability to write within 4 months of start date.
• Minimum 3 years in a people management role.
• Entrepreneurial business acquisition mindset.
• Ability to employ digital channels and enable RBC digital access for clients.

Responsibilities

• Deliver results and support client acquisition through multiple channels including your team and local partners.
• Lead change and allocate resources to grow sales, revenue and market share.
• Ensure high employee engagement through recruitment, talent management and development.
• Inspire and deliver superior retailing excellence to create a memorable client experience.
• Coach team on client education, issue resolution and multichannel usage.
• Address gaps identified through operational, credit and compliance reviews.

Skills

Leadership

Team coaching

Client acquisition

Digital channels

Resource planning

Employee engagement

Education

Mutual funds accreditation (IFIC or CSC)

CSI branch management exam

Job description

What is the opportunity?

As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision, and values with other RBC partners, you build relationships and encourage collaboration across all roles, as well as steward digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and engagement.

What will you do?

• Deliver results and support new client acquisitions through multiple channels, including your own team and local partners
• Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
• Ensure high employee engagement through recruiting, talent management, development, and career planning
• Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience
• Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
• Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports

What do you need to succeed?

Must-have

• Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years
• Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date
• Minimum 3 years in a people management role
• Entrepreneurial business acquisition mindset
• Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access

Nice-to-have

• Experience in both business and personal banking

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

Financial strength and strong brand to support your goals

Job Skills

Building Talent, Critical Thinking, Inspiring, Long Term Planning

Additional Job Details

Address:

2901 13 AVE SE:MEDICINE HAT City:

Medicine Hat Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING Job Type:

Regular Pay Type:

Salaried

Posted Date:

2026-11-03

Application Deadline:

2026-11-18 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.