Branch Manager: Lead Growth & Customer Experience

Fairstone Financial Inc.; Town of Bridgewater; Hybrid; CAD 39,000 - 58,000; Full time

Benefits offered by this job

Wellness days

Health and dental benefits

Retirement plan with employer match

Education assistance

Volunteer day

Job summary

Fairstone Bank in Bridgewater, Nova Scotia, is seeking a Branch Manager to lead daily operations and drive profitable growth. You will oversee client acquisition, staff performance, and service excellence while ensuring regulatory compliance and a strong community presence.

The role emphasizes leadership, strategic thinking, and people development in a fast-paced local banking environment. A college diploma and experience in finance or consumer lending sales are preferred.

Qualifications

• Experience in finance or consumer lending sales is preferred.
• Proven leadership and team development abilities.
• Strong customer relationship and communication skills.

Responsibilities

• Lead branch profitability and overall branch success.
• Grow the business by developing new opportunities and supporting client acquisition through multiple channels.
• Create a best-in-class customer experience by welcoming customers and meeting their needs.
• Implement people strategy to attract, retain and develop talent.
• Coach team members to achieve operational, developmental and customer-experience goals.
• Ensure compliance with governing regulations and internal policies; protect client confidentiality.

Skills

Customer relationships

Leadership

Communication

Sales skills

Education

College diploma

Business degree

Job description

Fairstone Bank in Bridgewater, Nova Scotia, is seeking a Branch Manager to lead daily operations and drive profitable growth. You will oversee client acquisition, staff performance, and service excellence while ensuring regulatory compliance and a strong community presence.

The role emphasizes leadership, strategic thinking, and people development in a fast-paced local banking environment. A college diploma and experience in finance or consumer lending sales are preferred.