Branch Manager II: Lead Operations & Customer Success

Canada Careers; Nisku; Vor Ort; CAD 78.000 - 104.000; Vollzeit

Benefits dieser Stelle

Excellent paid vacation

Competitive pay

Career advancement opportunities

Employee perks and discounts

Zusammenfassung

Canada Careers is seeking a Branch Manager for its Nisku location. The ideal candidate will manage daily operations, ensure customer satisfaction, and oversee branch profitability.

This role requires a minimum of 1-2 years’ experience in an industrial environment, excellent communication skills, and the ability to manage multiple tasks. Competitive pay and extensive benefits are offered, alongside opportunities for career growth and professional development.

Qualifikationen

• Minimum College Diploma or equivalent with experience.
• Minimum of 1-2 years’ experience in a similar role in an industrial environment.
• Strong appreciation for excellence in customer service.
• Good interpersonal and communication skills.
• Excellent communication, interpersonal and coaching skills.
• Ability to manage multiple tasks and work under time pressure.
• Computer application knowledge of Word, Excel and SAP.
• Experience managing people.
• Knowledge of the gas and/or welding industry (asset).

Aufgaben

• Oversee and coordinate the daily activities and work processes of the branch to ensure optimum customer satisfaction and branch profitability.
• Manage branch staff through effective communication, coaching and team building to achieve superior performance in all key areas, with a particular focus on customer service.
• Responsible for the financial viability of the branch by establishing and controlling key performance measurements with respect to inventory levels, cylinder control, truck routing and other fixed assets.
• Coordinate, implement and maintain safe work practices.
• Provide product and basic sales training for branch staff to ensure effective customer service.

Jobbeschreibung

Canada Careers is seeking a Branch Manager for its Nisku location. The ideal candidate will manage daily operations, ensure customer satisfaction, and oversee branch profitability.

This role requires a minimum of 1-2 years’ experience in an industrial environment, excellent communication skills, and the ability to manage multiple tasks. Competitive pay and extensive benefits are offered, alongside opportunities for career growth and professional development.