Branch Manager

Grupo NORS; Red Deer; On-site; CAD 145,000 - 165,000; Full time

Benefits offered by this job

Health and dental benefits

RRSP/Pension plan

Monday - Friday schedule

Mentorship and coaching

Job summary

Grupo NORS in Red Deer, AB, is seeking a Branch Manager to lead a single profit center and deliver profitable growth across all functions. You will own branch performance, including sales, service, parts, and customer experience, aligning with the One NORS Canada operating model.

The candidate will act as the CEO of the Branch, responsible for P&L, market share growth, safety, and team development, while collaborating with sales on estimates and proposals.

Qualifications

• 3+ years management experience in heavy equipment or related industry.
• Strong leadership capabilities with the ability to develop and maintain a strong team atmosphere focused on building the business while providing quality service
• Proven track record of increasing sales
• Superior customer relations skills
• Strong problem solving and conflict resolution skills
• Good communications skills
• Good computer and systems knowledge
• Strong technical background and capable of communicating with technicians and customers regarding parts and service

Responsibilities

• Oversee branch P&L performance and financial discipline.
• Drive growth in market share within the local territory.
• Manage customer experience and key account relationships.
• Ensure safety culture and regulatory compliance.
• Integrate sales, parts, service, and aftermarket activities.
• Lead development of the team and drive capabilities.
• Execute Lean operating rhythm and continuous improvement.
• Collaborate with Sales to review estimates, quotes, bids and proposals.

Skills

Leadership

Sales

Customer relations

Communication

Problem solving

Team building

Tools

MS Office

CRM systems

Job description

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With a legacy of over 90 years, we continue to grow and strengthen our presence in the 7 countries where we operate, with more than 100 units and representation of leading brands in our business areas.
Every day, we strive to meet market needs with excellent solutions, equipment, and services — and we believe we have the best talent to deliver on those expectations.

Ready to take the next step in your career?

Your new opportunity might be right here.

We are looking for aBranch Manager to join our team in Red Deer, AB.

What will you find here?

• $145,000 - $165,000 annual Salary
• Health and Dental Benefits
• Company-sponsored RRSP/Pension Plan
• Monday - Friday Schedule
• A supportive team environment where your growth matters
• Close mentorship and coaching from our leadership
• The satisfaction of making a real impact every day

What's the challenge?

TheBranch Manageris the business leader of a single profit center, responsible for delivering profitable and sustainable growth across all business functions within the local market. The role owns full branch performance including sales, service, parts, aftermarket, safety, people, and customer experience, ensuring alignment with the One NORS Canada operating model.

The Branch Manager acts as theCEO of the Branch, accountable for:

• Branch P&L performance and financial discipline
• Growth in market share within the local territory
• Customer experience and key account relationships
• Safety culture and regulatory compliance
• Integration of sales, parts, service, and aftermarket
• Leadership development and team capability
• Execution of Lean operating rhythm and continuous improvement
• Work closely with Sales team to evaluate estimates, quotes, bids and proposals.

What do we expect from you?

Qualifications & Experience:

• 3+ years management experience in heavy equipment or related industry
• Strong leadership capabilities with the ability to develop and maintain a strong team atmosphere focused on building the business while providing quality service
• B2B sales experience, is an asset
• Proven track record of increasing sales
• Superior customer relations skills
• Strong problem solving and conflict resolution skills
• Good communications skills
• Good computer and systems knowledge
• Strong technical background and capable of communicating with technicians and customers regarding parts and service

**Position duties also include the completion of any additional tasks or projects as requested**

Do you want to embrace a new challenge within Nors and be part of a growing team?We’re waiting for you!

At Nors, we believe in our people as the driving force behind our success. We value respect, continuous learning and our values, promoting a positive, fair and inclusive working environment.

All opportunities are open on the basis of equality, respecting the different abilities, backgrounds, identities and cultures that make us who we are.