Branch Manager

CTR Northern; Winnipeg; On-site; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Job summary

A regional logistics company in Winnipeg is seeking an experienced Branch Manager. This role involves overseeing daily operations, leading a team, and building strong customer relationships. The ideal candidate will have over 5 years of leadership experience in a related field, with strong communication and problem-solving skills. The company offers a competitive salary and performance-based incentives.

Qualifications

• 5+ years of leadership experience in operations, branch management, or logistics.
• Proven track record of leading teams and managing budgets.
• Strong analytical abilities and adaptability.

Responsibilities

• Oversee daily operations ensuring adherence to policies.
• Mentor and develop a team of supervisors and staff.
• Build strong relationships with customers and stakeholders.
• Build customer relations and support revenue growth.

Skills

Leadership experience

Operational performance

Communication skills

Problem-solving skills

Customer service orientation

Strategic thinking

Customer service

Team development

Decision making

Education

Bachelor’s degree in Business or related field

Operations Management

Equivalent experience

Tools

Standard office software

ERP systems

CRM systems

Job description

Branch Manager

Position Title: Branch Manager

Division: CTR Northern Division

Employment Type: Full-Time

Reports To: President, Will Wiebe

About the Role

The CTR Northern Division is seeking a dynamic and experienced Branch Manager to lead our growing regional operations. This is a strategic and hands-on leadership role responsible for ensuring operational excellence, driving business results, building strong customer relationships, and cultivating a high-performing team culture. The ideal candidate will be an effective communicator, a strong decision-maker, and a leader who thrives in a fast-paced environment.

Key Responsibilities

• Operational Leadership:
  • Oversee daily operations of the branch, ensuring adherence to company policies, safety standards, and regulatory requirements.
  • Monitor workflow efficiency, resource allocation, and operational quality to maintain high service standards.
  • Identify opportunities to streamline processes, reduce costs, and improve overall operational performance.
• Team Management & Development:
  • Lead, mentor, and develop a team of supervisors and frontline employees.
  • Conduct regular performance evaluations, coaching sessions, and training initiatives.
  • Foster a positive work environment that aligns with CTR’s values and encourages collaboration, accountability, and continuous improvement.
• Business Growth & Customer Relations:
  • Build and maintain strong relationships with key customers, partners, and stakeholders in the Northern division.
  • Analyze market trends and customer needs to support revenue growth and business development efforts.
  • Support sales initiatives by identifying new opportunities and ensuring delivery of high-quality services.
  • Manage branch budgets, forecasts, and financial performance metrics.
  • Review financial reports, track KPIs, and implement corrective actions when necessary.
  • Ensure cost control practices and profitability targets are met or exceeded.

Qualifications

• Bachelor’s degree in Business, Operations Management, or a related field (or equivalent experience).
• 5+ years of leadership experience in operations, branch management, logistics, or a similar industry.
• Proven track record of leading teams, managing budgets, and driving operational performance.
• Strong communication, organizational, and problem‑solving skills.
• Ability to analyze data, make informed decisions, and adapt to changing demands.
• Demonstrated customer-service orientation and relationship-building skills.
• Proficiency with standard office and operational software systems.

Preferred Qualifications

• Experience in the transportation, logistics, or industrial services sector.
• Knowledge of regional market dynamics within the Northern division.
• Experience managing multi-location or high-volume operations.

What We Offer

• Competitive salary and performance-based incentives.