Branch Manager

Brandt Group of Companies; Terrace; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Continuous learning

Advancement opportunities

Benefits package

Retirement savings plan

Job summary

Brandt Group of Companies in Terrace, BC is seeking a Branch Manager to drive sales growth, optimize operations, and ensure top‑tier customer satisfaction across new and used equipment, parts, and service. You will mentor the sales team, set monthly plans, and align actions with corporate targets.

You will analyze market trends, manage assets and receivables with the VP of Credit, and recruit and develop staff to build a high‑performance branch known for reliability and strong community

Qualifications

• Minimum 5 years of progressively responsible management experience within the industry.
• Proven ability to lead and develop teams to drive growth.
• Strong understanding of branch operations, sales, parts, and service.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to analyze financial reports and drive data‑driven decisions.

Responsibilities

• Manage branch operations to achieve growth and profitability across new and used sales, parts, and service.
• Lead by example in sales activities, providing hands‑on mentorship to develop team members’ selling skills.
• Develop and implement monthly sales projections, budgets, and forecasts aligned with corporate objectives.
• Analyze market trends and competitive pressures to identify business gaps and expand market share.
• Oversee daily branch operations to ensure efficiency, safety, compliance, and customer satisfaction.
• Manage asset control by monitoring inventory turn, aging, and protection of company assets.
• Collaborate with the VP of Credit to manage branch accounts receivable and cash flow.
• Recruit, train, and motivate branch employees to build a skilled workforce.
• Review employee performance against goals and document progress annually.
• Build and maintain strong relationships with customers, vendors, and community partners.
• Maintain current product knowledge and industry awareness for staff and customers.

Skills

Leadership

Sales leadership

Strategic planning

Financial analysis

Communication

Travel readiness

Tools

Microsoft Office

CRM software

ERP systems

Job description

The Branch Manager is responsible for driving sales growth, operational efficiency, and customer satisfaction across all branch functions, including new and used equipment sales, parts, and service. This role leads the team through hands‑on sales mentorship, strategic planning, and performance management to meet business targets.

Who We Are

Brandt is a customer driven company, privately owned and family run, strengthened by diversification and succeeding through specialization. We operate over 170 locations across Canada, the USA, Australia, and New Zealand.

For nine decades, the people of Brandt have stood shoulder‑to‑shoulder with the hardworking people that we serve. And really, there’s no place we’d rather be because just like them, it’s when we’re working hard and getting things done that we’re at our best.

Our success is driven by a passionate belief in the unlimited potential of our company and the ultimate success of our customers and we act on that belief every single day.

That’s Powerful Value, Delivered.

What You Will Be Responsible For

• Manage branch operations to achieve growth and profitability across new and used whole goods sales, parts, and service offerings.
• Lead by example in sales activities, providing hands‑on mentorship to develop team members’ selling skills and improve overall sales performance.
• Develop and implement monthly sales projections, budgets, and forecasts aligned with corporate objectives.
• Analyze market trends and competitive pressures to identify business gaps and develop strategies to expand market share.
• Oversee daily branch operations to ensure efficiency, safety, compliance, and customer satisfaction.
• Manage asset control by monitoring inventory turn, aging, and protection of company assets, including new and used whole goods.
• Collaborate with the VP of Credit to manage branch account receivables, ensuring timely collections and financial stability.
• Follow company policies, procedures, and practices for employment and employee relations.
• Recruit, train, and motivate branch employees to build a skilled, engaged workforce focused on long‑term success for the company and customers.
• Review employee performance against goals on an ongoing basis and document individual employee performance annually.
• Build and maintain strong relationships with customers, internal teams, vendors, and community partners to enhance loyalty and brand reputation.
• Maintain current product knowledge and industry awareness to provide accurate information and support to customers and staff.
• Other duties as assigned.

What We Look For

• 5 years’ progressively responsible management experience within the industry.
• Proven ability to lead, motivate, and develop teams to drive business growth and operational success.
• Strong understanding of industry products, dynamics, and departmental operations.
• Strong communication, negotiation, and interpersonal skills.
• Ability to analyze financial reports and make data‑driven decisions to support branch profitability.
• Proficient in Microsoft Office Suite.
• Valid driver’s license with a clean driving abstract and willingness to travel as needed.
• Demonstrated product support background and sales expertise considered an asset.
• Ability to maintain a flexible schedule and possess a strong commitment to delivering high‑quality results, with a readiness to meet the demands of the industry.

What We Offer

• Competitive compensation: we offer competitive wages that recognize your skills, experience, and contributions.
• Continuous Learning: through on‑the‑job training and educational opportunities.
• Opportunities for advancement within a growing company that values initiative and teamwork.
• Comprehensive benefits coverage: including health, dental, insurances, and more to support your and your family’s wellbeing.
• Retirement savings programs: Company matching pension and RRSP programs to help you invest in your future.

When you work for Brandt, we work for you. It’s as simple as that.