Branch Manager

goeasy Ltd.; Campbell River; On-site; CAD 48,000 - 57,000; Full time

Job summary

goeasy Ltd. is seeking a Branch Manager to lead easyfinancial operations and grow the branch portfolio while delivering exceptional customer experiences.

You will plan schedules, manage payroll, train staff, and ensure accurate credit applications while maintaining portfolio health. The role offers a competitive CAD salary with potential bonuses and growth opportunities.

Qualifications

• Leadership experience in a supervisory role.
• Excellent communication with customers and team.
• Experience training and managing a small team.
• Proficient with computers and new software.
• Ability to pass criminal, employment, and credit checks.
• Legally eligible to work in Canada full-time; no sponsorship provided.

Responsibilities

• Create a vision and objectives for the branch; lead the team to hit goals and cross-sell products.
• Plan schedules, administer timesheets, payroll, and admin duties.
• Build superior customer sales experiences in person, by phone, and by email.
• Demonstrate empathy and understand customer needs to match suitable products.
• Manage branch portfolio health and prevent delinquencies.

Skills

Leadership

Communication

Team management

Computer literacy

Background checks

Job description

Join easyfinancial, the consumer lending driver behind goeasy’s rapid growth. At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and for having one of the Most Trusted Executive Teams, and included on TIME Magazine’s 2025 list of Canada’s Best Companies. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward.

As one of Canada’s leading alternative consumer lenders, easyfinancial is on a mission to redefine access to credit. Since day one, we’ve been helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we say there's another way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today.

A Day In The Life Of a Branch Manager

• Create a vision and objective, leading your team to hit your branch, portfolio goals and capitalizeon financial cross-sales and add-on products.
• Plan schedules, administer timesheets, manage payroll, and other ad hoc administrative duties.
• Buildsuperiorcustomersalesexperiencesby welcoming and engaging customers in person, over the phone, and by email.
• Demonstratecompassionandempathyfor our customers by understanding their situation and needs and matching them to a suitable financial product.
• Manage the health of your branch’s portfolio by ensuring accounts are in good standing and preventing customers from falling into a state of delinquency.
• Secureall required information to fulfill customer applications for products and services with strong attention to detail.

What We Are Looking For

• Some experience in a leadership capacity overseeing different functionalities, preferably in a sales environment.
• Excellent communicator who is people and results-oriented, looking to drive sales and increase customer satisfaction.
• Experience in training and managing a small team.
• Must be computer-savvy with the ability to quickly adapt to new software applications.
• Able to pass background checks (criminal, employment, and credit).
• Must be legally eligible to work in Canada on a full-time basis at the time of application; we are not able to provide sponsorship.

Why work with us?

• Leverage our RRSP match and Employee Share Purchase Plan programs.
• Employee discounts on furniture, electronics, and appliances.
• Access 24/7 healthcare with Virtual Doctor Appointments.
• Personalize your benefits with a customizable package including options for 100% coverage.
• Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
• Celebrate properly, with your birthday off PAID! Along with paid vacation and personal days.
• For complete picture of total rewards, please click here.

We are offering $48,204.00 - $56,547.00 per year CAD for this role, plus the opportunity to earn monthly bonuses.

We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.

At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.

Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit.

This posting is for an existing vacancy within our team.

Diversity, Inclusion, and Equal Opportunity Employment

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.

Additional Information:

All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.

We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.