Branch Manager

Air Liquide; Kamloops; On-site; CAD 80,000 - 85,000; Full time

Job summary

Air Liquide Canada is hiring a Branch Manager in Kamloops to oversee daily operations and lead the Inside Sales team to meet sales and profitability targets. The role requires ISO quality understanding and strong safety standards, with emphasis on process improvements and CRM usage.

The candidate should have a business diploma, 2+ years in an industrial field, and excellent English communication. The job includes coordinating pricing initiatives and cross-department collaboration within a safe,

Qualifications

• 2+ years of experience in an industrial field.
• College diploma in Business Administration or related field.
• Strong understanding of ISO quality systems and safety standards.
• Advanced written and oral communication skills in English.
• Proficiency in MS Office (Excel and PowerPoint).
• Experience with ERP (Oracle), CRM (Salesforce), and BI tools.
• Experience leading a team in a unionized environment.

Responsibilities

• Lead Inside Sales Representatives to meet sales and profitability targets.
• Track sales performance and prepare monthly scorecards and key insights for Account Executives.
• Collaborate with the ABOM on annual sales budgeting.
• Manage price increase plans and communicate policies to customers.
• Supervise timesheets, performance, and career development.
• Improve sales processes with programs and tools focusing on blitz campaigns and telemarketing.
• Oversee end-to-end contracts, renewals, and bids with the sales team.
• Ensure CRM training and cross-department workflow optimization.

Skills

Industrial experience

MS Office

English communication

Leadership experience

Salesforce

BI tools

Education

Business Administration diploma

Tools

Oracle ERP

Salesforce CRM

BI tools

Job description

How will you CONTRIBUTE and GROW?At Air Liquide Canada, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.Air Liquide is hiring for a Branch ManagerCollaborative work teamLocation: Kamloops , BCUltra-safe work environmentSalary Range - $80k - $85k annualJob Summary:We are seeking a highly motivated and results-oriented Branch Manager to oversee the daily operations of our Kamloops branch. This role involves leading a team of Inside Sales Representatives to achieve ALC's sales and profitability targets, while ensuring compliance with and continuous improvement of sales processes and tools. The Branch Manager will support the development of new sales tools and systems, maintain sales reports, and promote ALC’s quality and safety objectives.Key Responsibilities:Track sales performance and use data to create detailed reports, monthly scorecards, and key insights/recommendations for Account Executives.Collaborate closely with the ABOM, South BC, on the annual sales budgeting process.Manage and execute the company's Price Increase Plan, including price setting, customer communications, strategy alignment, and supporting the sales team with new pricing policies.Support and supervise Inside Sales Representatives across locations, including timesheet approval, performance management, and career development.Develop and implement programs and tools to improve the sales process, focusing on cold calling follow-ups, targeted market \"blitz\" campaigns, telemarketing, and specialized software.Manage end-to-end customer contracts by tracking expiration dates and renewals, sharing key insights with the sales team, and assisting Account Executives with proposals and bids.Monitor sales team compliance with company processes, providing training and coaching on CRM tools (Salesforce) and collaborating across departments to optimize workflows.___________________Are you a MATCH?Required Qualifications:2+ years of experience in an industrial fieldCollege diploma in Business Administration or a related fieldStrong understanding of quality systems (ISO) and safety standardsProficiency in MS Office (especially Excel and PowerPoint)Advanced written and oral communication skills in EnglishPreferred Qualifications:Experience with ERP systems (Oracle), CRM platforms (Salesforce), and Business Intelligence (BI) toolsExperience leading a team in a unionized environmentOur Differences make our PerformanceAt Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.