Branch Manager

Air Liquide; Kamloops; On-site; CAD 85,000 - 110,000; Full time

Job summary

Air Liquide Canada in Kamloops is seeking a Branch Manager to oversee daily operations and lead a team of Inside Sales Representatives toward sales and profitability targets while upholding quality and safety standards.

You will develop pricing policies, monitor contracts, and implement new tools and processes, collaborating with cross‑functional teams to optimize workflows and ensure compliant, data‑driven performance.

Qualifications

• 2+ years of experience in an industrial field.
• College diploma in Business Administration or a related field.
• Strong understanding of ISO quality systems and safety standards.
• Proficiency in MS Office, including Excel and PowerPoint.
• Advanced written and oral communication in English.

Responsibilities

• Track sales performance and create detailed reports, monthly scorecards, and insights for Account Executives.
• Collaborate with ABOM, South BC, on annual sales budgeting.
• Manage and execute the Price Increase Plan, including pricing policies and communications.
• Support and supervise Inside Sales Representatives across locations, including timesheet approval and career development.
• Develop tools to improve the sales process, including cold calling follow-ups and telemarketing.
• Manage end-to-end customer contracts by tracking expirations and renewals and supporting proposals and bids.
• Monitor compliance with processes and provide CRM training (Salesforce).

Skills

Inside Sales

Leadership

Data Reporting

Salesforce

Excel

English Proficiency

Education

Business Administration Diploma

Tools

Oracle ERP

BI Tools

Salesforce CRM

Job description

How will you CONTRIBUTE and GROW?

At Air Liquide Canada, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

Air Liquide is hiring for a Branch Manager Collaborative work team

Location: Kamloops , BC

Ultra-safe work environment

Job Summary:

We are seeking a highly motivated and results-oriented Branch Manager to oversee the daily operations of our Kamloops branch. This role involves leading a team of Inside Sales Representatives to achieve ALC's sales and profitability targets, while ensuring compliance with and continuous improvement of sales processes and tools. The Branch Manager will support the development of new sales tools and systems, maintain sales reports, and promote ALC’s quality and safety objectives.

Key Responsibilities:

• Track sales performance and use data to create detailed reports, monthly scorecards, and key insights/recommendations for Account Executives.


• Collaborate closely with the ABOM, South BC, on the annual sales budgeting process.


• Manage and execute the company's Price Increase Plan, including price setting, customer communications, strategy alignment, and supporting the sales team with new pricing policies.


• Support and supervise Inside Sales Representatives across locations, including timesheet approval, performance management, and career development.


• Develop and implement programs and tools to improve the sales process, focusing on cold calling follow-ups, targeted market "blitz" campaigns, telemarketing, and specialized software.


• Manage end-to-end customer contracts by tracking expiration dates and renewals, sharing key insights with the sales team, and assisting Account Executives with proposals and bids.


• Monitor sales team compliance with company processes, providing training and coaching on CRM tools (Salesforce) and collaborating across departments to optimize workflows.

Required Qualifications:

• 2+ years of experience in an industrial field


• College diploma in Business Administration or a related field


• Strong understanding of quality systems (ISO) and safety standards


• Proficiency in MS Office (especially Excel and PowerPoint)


• Advanced written and oral communication skills in English

Preferred Qualifications:

• Experience with ERP systems (Oracle), CRM platforms (Salesforce), and Business Intelligence (BI) tools


• Experience leading a team in a unionized environment

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.