Inside Sales Representative

Air Liquide; Coquitlam; On-site; CAD 42,000 - 64,000; Full time

Job summary

Air Liquide Canada is hiring an Inside Sales Representative in Coquitlam, BC, to support industrial customers with counter sales and on-the-road service. The role combines proactive outreach, quoting, and order processing across multiple channels, with a focus on building and maintaining customer relationships.

The position emphasizes strategic account development, customer service excellence, and safe, efficient operations in a collaborative team environment.

Qualifications

• 2+ years of experience in a retail or industrial sales environment.
• Strong knowledge of Google Workspace and general computer systems.
• High school diploma or equivalent.
• Excellent customer service focus and a positive attitude.
• Ability to physically lift up to 50 lbs on a regular basis.
• Commitment to promoting and maintaining a safe working environment.

Responsibilities

• Advise customers on products, pricing, and availability with tailored solutions.
• Identify and qualify high-potential prospects through proactive outreach and lead follow-up.
• Manage full sales cycle from initial contact to quotations and tender responses.
• Receive and process customer orders across phone, email, and in-person channels and coordinate timely delivery.
• Promote industrial products and identify upselling and cross-selling opportunities.
• Oversee store inventory and maintain organized product displays; communicate replenishment needs.
• Resolve customer inquiries and perform post-sales follow-ups to maintain relationships.
• Collaborate with account managers to maximize market presence and sales objectives.

Skills

Customer service

Sales

Cold calling

Team collaboration

Education

High school diploma or equivalent

Tools

Google Workspace

Job description

How will you CONTRIBUTE and GROW?

At Air Liquide Canada, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

Air Liquide is hiring for an Inside Sales Representative Collaborative work team

Location: Coquitlam, BC

Day shift and no weekends!

Ultra-safe work environment

Job Summary

The Inside Sales Representative plays a vital role in the growth and retention of our industrial customer base. This role merges counter sales activities with time spent supporting our existing customer base on the road, as well as cold calling to bring in new business. It includes strategic account management and the mission to identify, qualify, and develop new business.

Key Responsibilities

• Actively advise customers on products, pricing, and availability while providing tailored solutions.
• Identify and qualify high-potential prospects through proactive outreach, including cold-calling, networking, and lead follow-up.
• Manage the full sales cycle from initial contact to generating quotations and responding to tenders.
• Receive and process customer orders accurately across multiple channels (phone, email, in-person) and coordinate timely delivery.
• Promote industrial products to generate sales while identifying upselling and cross-selling opportunities.
• Oversee store inventory, maintain organized product displays, and communicate replenishment needs.
• Resolve customer inquiries and perform post-sales follow-ups to maintain strong relationships and client retention.
• Collaborate closely with account managers to maximize market presence and achieve overall sales objectives.

Required Qualifications

• 2+ years of experience in a retail or industrial sales environment
• Strong knowledge of Google Workspace (Google Suite) and general computer systems
• High school diploma or equivalent
• Excellent customer service focus and a positive attitude
• Ability to physically lift up to 50 lbs on a regular basis
• Commitment to promoting and maintaining a safe working environment

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.