Branch Manager

Coastal Community; Campbell River; On-site; CAD 81,000 - 118,000; Full time

Benefits offered by this job

Benefits package including MSP and HRD

RRSP contribution

Education and career development

Community impact initiatives

Job summary

Coastal Community Credit Union is seeking a Branch Manager to lead operations and drive growth on Vancouver Island, the Gulf and Discovery islands, and North Central BC. You’ll empower staff to deliver exceptional service, manage lending and deposits, and build strong member relationships.

The role emphasizes community impact, financial health for members, and a collaborative team environment with opportunities for education and career development.

Qualifications

• Bachelor’s Degree or Diploma in a related discipline requiring 3-4 years of full-time study.
• 7 years of progressive financial and lending experience with lending limits.
• 3-5 years related experience.
• Preferably, understanding of credit union operations, principles and values.

Responsibilities

• Lead branch to achieve financial targets and member satisfaction.
• Develop and empower team members to deliver superior sales and service.
• Strengthen community connections and business networks.
• Drive growth while upholding credit union values.

Skills

Lending experience

People management

Sales & service leadership

Education

Bachelor's or Diploma in business

Job description

Posting Deadline: Please submit your application by 11:59 PM PST, October 29, 2026

Position Type: Permanent

Together, Let’s Do Great Things!

We're a financial services co-operative with an expansive reach on Vancouver Island, the Gulf and Discovery islands and North Central BC. Joining us is your chance to work, and do good, locally. We need a Branch Manager, so if you are passionate about improving people's financial health and have experience with personal and business lending, deposit policies, practices and procedures, and general branch operations, we'd like to hear from you.

What’s the role?

As a Branch Manager, you thrive in business and team development. By empowering team members to execute superior sales and service, you'll effectively lead the team to achieve financial goals and branch targets while exceeding high levels of member satisfaction, employee engagement, increasing community connections, and business networks. The ideal candidate is driven by growth to create opportunities that supports ad carries our vision forward of being leaders in building relationships that improved financial health, enrich people's lives, and build healthier communities.

What are we looking for?

• Successful completion of a Bachelor’s Degree or Diploma in a related discipline (e.g. Commerce and Business Administration) requiring 3-4 years of full time study or equivalent
• 7 years of progressive financial and lending experience with lending limits
• 3-5 years related experience
• Preferably, a thorough understanding of credit union operations, principles and values.

Ideally, you are a flexible, collaborative team player with:

• Proven business acumen;
• Advanced understanding of annual operations and strategically aligned programs and services;
• Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions and resolutions;
• Proven social networking skills and an ability to connect with individuals inside and outside the organization.

If you’re an approachable problem solver who embraces self-development and life-long learning, you’ll be a great fit with us.

What we offer you:

• Competitive salary
• A comprehensive benefits package including MSP, dental, and extended healthcare
• Employer paid RRSP benefit
• Ongoing support for education and career development

Who are we?

Established in 1946, Coastal Community Credit Union puts people's needs first and invests in communities across Vancouver Island, the Discovery and Gulf Islands, and in North Central BC. We’re proud of the legacy we’ve built and the things that make us who we are:

• We’re 100% member-owned, with all decisions made locally—right here in BC.
• We’re a growing organization with $5.6 billion in assets under management.
• Coastal Community helps improve the financial health of over 110,000 members as well as insurance and wealth clients through our 32 branches, 19 insurance offices, our business centres, plus our wide range of online and digital services.
• We believe in making meaningful contributions to the communities we call home through grants, education awards, sponsorships, and fundraising.

At Coastal Community we are dedicated to serving our local community by prioritizing diversity, equality, inclusion, and supporting a sense of belonging for all. We value every individual’s unique experience and perspective. As a result, we empower individuals to achieve their financial goals, enrich lives, and build healthier communities.

Embarking on a journey with Coastal Community means joining an exceptional team, engaging in meaningful work, and enjoying fulfilling experiences along the way. We take pride in offering a comprehensive total rewards package and a workplace culture that’s second to none. This includes a commitment to work/life balance, a substantial extended benefits package, an impressive 11.75% employer-paid RRSP contribution, investments in your education and training, banking perks, and so much more! Join us and be part of a community that values your growth and success!

Career Band Range (Annual Salary) - $81,156.00 to $117,970.00

The posted salary range is designed to reflect a broad career band, encompassing a variety of roles within our organization and serves as a general guideline. Your final compensation will be tailored to your unique skills, experience, and the responsibilities of the role.

If this role resonates with your passion and skills, we would love to hear from you!