Branch Coordinator

Leavitt Machinery; Sparwood; On-site; CAD 54,000 - 66,000; Full time

Benefits offered by this job

Medical health plan

Dental & vision coverage

Prescription drug coverage

Health spending account

Life insurance & disability

Travel insurance

Sick leave paid by employer

Employee assistance programs

RRSP matching

Job summary

Leavitt Machinery is seeking a customer service–oriented Branch Coordinator to join our Sparwood, British Columbia team. You will handle branch reception, support staff with administrative tasks, manage orders, and coordinate shipments while ensuring accuracy in ERP data.

The role emphasizes a customer-focused mindset, strong MS Office skills, and the ability to thrive in a dynamic environment. This onsite position offers competitive benefits and RRSP matching in a flexible work culture.

Qualifications

• Two years of previous administrative or coordination experience.
• Experience with SAP, Ariba, or similar enterprise accounting systems would be highly desirable.
• Candidates with a strong accounting or administrative background should be considered.
• Strong proficiency with MS Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• High level of accuracy, attention to timelines.
• Strong organizational skills, planning skills, and multitasking ability.
• Polished interpersonal skills and a customer-oriented mindset, including the ability to work with internal and external customers at all levels.
• Ability to thrive in a dynamic work environment.
• Confident self-starter and team player.

Responsibilities

• Manage branch reception, answer calls, transfer to correct contact, and direct visitors.
• Reconcile inbound/outbound purchase orders daily.
• Track and assign purchase orders.
• Coordinate shipments and interoffice mail.
• Collaborate with Parts to ensure service parts accuracy.
• Track invoices and follow up on outstanding payments.
• Assist Service Dispatchers with coordinating technician service jobs.
• Enter and update customer and equipment data in the ERP.
• Order and maintain office supplies and branch marketing items.
• Complete expense reports and provide admin support across departments.
• Act as safety captain, uphold safety protocols and records.
• Shipping and receiving.

Skills

Admin/Coordination experience

Accounting background

MS Office

Communication skills

Attention to detail

Organization & planning

Customer focus

Adaptability

Team player

Tools

SAP

Ariba

Job description

Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.

The Opportunity

Leavitt Machinery is looking for a customer service-oriented Branch Coordinator to join our team in Sparwood, British Columbia. As the Branch Coordinator, you will be responsible for greeting and supporting branch visitors and assisting employees with various administrative tasks.

As the Branch Coordinator, your key responsibilities will include:

• Managing branch reception duties, including answering phone calls, transferring calls to the correct contact, collecting information, and directing walk-in visitors at the branch
• Daily reconciliation and monitoring of inbound and outbound purchase orders
• Purchase Order tracking and assignment
• Coordinating shipments and interoffice mail
• Collaborating with the Parts department to ensure parts accuracy for service jobs
• Tracking invoices and following up with vendors on outstanding payments
• Assisting Service Dispatchers with the coordination of service jobs for Technicians
• Entering and updating customer and equipment information in the ERP
• Ordering and maintaining office supplies and branch marketing items
• Completing expense reports and providing administrative support for all departments including Sales, Rentals, Parts, and Service
• Acting as a safety captain for the branch, ensuring all safety protocols are adhered to while maintaining up-to-date safety records
• Shipping and receiving

Required Skills & Qualifications

The ideal candidate will possess the following skills, knowledge, and competencies:

• Two years of previous administrative or coordination experience
• Experience with SAP, Ariba, or similar enterprise accounting systems would be highly desirable
• Candidates with a strong accounting or administrative background should be considered
• Strong proficiency with MS Office Suite (Word, Excel, Outlook)
• Excellent verbal and written communication skills
• High level of accuracy, attention to detail, and adherence to timelines.
• Strong organizational skills, planning skills, and multitasking ability
• Polished interpersonal skills and a customer-oriented mindset, including the ability to work with internal and external customers at all levels
• Ability to thrive in a dynamic work environment
• Confident self-starter and team player

Leavitt Machinery is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:

• Company paid medical health care plan for you and your dependents
• Dental plan, vision plan, and prescription drug coverage
• Annual health care spending account
• Life insurance, short term disability, and travel insurance
• Sick leave plan - 100% employer paid
• Employee assistance programs
• RRSP matching

The base pay range for this role is: $53,600 to $65,500 per year depending on experience.

This is an onsite role based in Sparwood, British Columbia.

Leavitt Machinery would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.