Bodyshop Estimator

Cam Clark Automotive Group; Airdrie; On-site; CAD 65,000 - 85,000; Full time

Job summary

Cam Clark Auto Group, based in Airdrie, AB, is seeking a skilled Body Shop Estimator for the Cam Clark Ford location to join our dynamic team. This role focuses on estimating parts, labor, and repair costs while delivering excellent customer service throughout the repair process.

The ideal candidate has automotive body repair experience, a valid driver's license, and the ability to work independently in a fast-paced environment; strong communication and attention to detail are essential assets.

Qualifications

• Demonstrated expertise in automotive body repairs.
• Valid driver's license is required.
• Ability to work independently in a fast-paced environment.
• Strong interpersonal and collaboration skills.
• Excellent verbal and written communication.
• High attention to detail and accuracy.
• Professional and courteous in all interactions.

Responsibilities

• Estimate parts, labor, and repair costs using standard manuals.
• Assess vehicle damage to determine repairs needed.
• Review repair-cost estimates with the Manager for accuracy.
• Prepare and maintain estimate documentation with customer signatures.
• Coordinate parts requirements for body shop jobs.
• Discuss repair estimates with customers and answer questions.
• Track estimates and maintain organized records for follow-ups.
• Deliver exceptional customer service and uphold dealership standards.

Skills

Automotive body repairs

Valid driver's license

Independent work

Interpersonal skills

Verbal and written communication

Attention to detail

Professionalism

Job description

An excellent opportunity with a quickly growing, dynamic business...

The Cam Clark Auto Group is seeking a full-time Body Shop Estimator for our Cam Clark Ford location in Airdrie, AB.

With over 20 dealerships and car service locations stretching across Alberta, British Columbia, Washington, Montana, and California; the Cam Clark Auto Group is an industry leader in providing outstanding customer experience since 1987, while also striving to offer an amazing employee experience as well!

In the position of Body Shop Estimator reporting to the Body Shop Manager, the successful candidate will be responsible for estimating parts, labor requirements, and repair costs. Key duties include assessing vehicle damage, providing accurate repair estimates to customers, and ensuring a high standard of customer service throughout the repair process.

You will be accountable for:

• Accurately estimate parts and labor requirements for vehicle repairs, using standard automotive labor and parts-cost manuals to provide precise estimates to customers.
• Examine vehicle damage to determine the extent of structural, body, mechanical, electrical, or interior repairs needed.
• Collaborate with the Manager to review and confirm repair-cost estimates, ensuring accuracy and completeness.
• Prepare and maintain estimate documentation, securing customer signatures and ensuring all records are accurate and up-to-date.
• Plan and coordinate parts requirements for all body shop jobs to ensure timely and efficient repair processes.
• Engage directly with customers to discuss repair estimates, answer questions, and provide clarity regarding the repair process.
• Monitor and track all estimates provided to customers, maintaining an organized record for follow-ups and workflow management.
• Deliver exceptional customer service to every customer or potential customer, consistently upholding the dealership's standards.
• Perform any other duties as assigned by the General Manager to support the body shop's operations.

To be successful in this role, you must have:

• A valid driver's license.
• Demonstrated expertise in automotive body repairs.
• Ability to work independently in a fast-paced environment.
• Highly adaptable, with strong interpersonal skills to collaborate effectively in a diverse workplace.
• Excellent verbal and written communication skills.
• Strong attention to detail.
• Professionalism, sensitivity, tact, and diplomacy in all interactions.

Working Conditions:

• Work in a collision center with exposure to vehicles, chemicals, and various weather conditions.
• Must follow all safety protocols and use personal protective equipment (PPE).