Automotive Estimator

CSN Collision; Sault Ste. Marie; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Employee discount for repairs

Medical benefits after 3 months

Pension opt-in after 1 year

Quarterly bonuses after one year

Job summary

CSN Collision in Canada seeks an Automotive Estimator to assess vehicle damage, prepare accurate repair estimates, coordinate with insurance companies, and keep customers informed throughout the repair process.

This on-site, full-time role requires strong English communication, knowledge of collision repair terminology, and proficiency with estimating software such as Mitchel Connect, Qapter, and Bodyshop Connect. Experience with high-end vehicles is a plus.

Qualifications

• Experience in estimating of vehicle collision repairs.
• Knowledge of collision auto body repair terms and procedures.
• Strong written and spoken English communication skills.
• Familiarity with insurance company procedures and requirements.
• Ability to perform parts lookups with VIN numbers and verify availability.

Responsibilities

• Write complete and accurate estimates/supplements per guidelines.
• Take clear photos of damage and discuss details with clients.
• Order parts, confirm availability, and apply correct discounts.
• Track progress and update production schedules.
• Assign labour to technicians for efficient work.
• Communicate repair processes, timelines and techniques to customers.
• Provide daily updates to front office to ensure accuracy.
• Review supplements before delivery and ensure proper documentation.

Skills

Estimating

Collision repair

English communication

VIN lookup

Insurance procedures

Tools

Mitchel Connect

Qapter

Bodyshop Connect

Job description

We are seeking a detail-oriented and customer-focused

Job Summary

We are seeking a detail-oriented and customer-focused Automotive Estimator to join our team. The Estimator plays a key role in assessing vehicle damage, preparing accurate repair estimates, coordinating with insurance companies, and keeping customers informed throughout the repair process. The successful candidate will have strong communication skills in English, technical knowledge of collision repair terms, and the ability to balance accuracy with efficiency. We appreciate high-quality service.

Key Duties And Responsibilities

• Write complete and accurate estimates/supplements in accordance with company and insurance guidelines
• Take clear, detailed photos of vehicle damage, while liaising with clients on story of vehicle collision or details of damage
• Order parts, confirm availability, and ensure correct discounts are applied from vendors
• Track and document vehicle progress through the repair process and update statuses in the production schedule
• Assign labour to technicians, ensuring efficiency and accuracy
• Communicate with customers about the collision repair process, insurance claims, timelines, and repair techniques
• Conduct daily updates with the front office team to ensure accurate information is provided
• Review and finalize supplements before vehicle delivery
• Confirm insurance supplements are properly scanned and attached in the estimating system
• Verify all labour has been assigned and all parts have been received/invoiced
• Perform quality control checks before delivery to ensure all repairs meet company standards
• Deliver vehicles, explain repairs completed, and address customer questions
• Prepare and upload files for final billing, ensuring proper documentation and notes are completed
• Perform other estimating and support tasks as directed by management

Requirements

• Strong organizational skills and attention to detail
• Collision auto body repair or estimating experience
• Strong written and spoken English communication skills (required)
• Knowledge of insurance company procedures and requirements
• Proficiency with estimating software (Mitchel Connect, Qapter)
• Proficiency with Client Dealer Management System software (Bodyshop Connect)
• Ability to perform parts look up and confirmation with VIN numbers
• Ability to work independently and as part of a team in a fast-paced environment
• Experience estimating for high-end vehicles is an asset
• Some qualifications are non-compulsory. We are looking for a loyal, hard-working and passionate person ready to support our work

Benefits

• Employee discount for repairs
• Opt-in to medical benefits after 3 months of employment
• Pension opt-in after 1 year of employment
• Quarterly performance-based bonuses after one year of employment