Billing & Rating Supervisor

Armour Transportation Systems; City of Moncton; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Health & Dental

RRSP employer matching up to 4%

Job summary

Armour Transportation Group in Moncton NB seeks a Billing & Rating Supervisor to oversee daily Billing Department operations, ensure accurate account rating, invoicing, revenue reporting, and strong team performance.

You will lead process improvements, coach staff, and partner with internal departments to optimize workflows, improve accuracy, and timely issue resolution in a fast-paced logistics environment.

Qualifications

• Experience leading a billing department.
• Proficient in Microsoft Excel, Outlook and Word.
• Knowledge of billing and invoicing processes.
• Strong leadership and communication skills.
• Experience with transportation industry is an asset.

Responsibilities

• Lead the day-to-day operations of the Billing Department.
• Ensure accurate and timely rating and billing of customer accounts.
• Audit accounts, rate changes, and new account setups to ensure billing accuracy.
• Review unrated reports and resolve invoicing issues in a timely manner.
• Support period-end revenue reporting and accrual processes.
• Identify opportunities to improve workflows, automation, and department efficiency.
• Schedule staff, manage vacation coverage, and approve payroll time scans.
• Train, coach, and support team members while monitoring performance.
• Conduct employee performance reviews and follow up on development plans.
• Collaborate with internal departments and participate in account onboarding meetings.
• Provide departmental support and coverage as required.

Skills

Microsoft Outlook

Excel

Word

Leadership

Communication

Interpersonal skills

Attention to detail

Organizational abilities

Multitasking

Problem-solving

Tools

TruckMate TMS

Job description

Join the Armour Team Today!

Description

Join the Armour Team Today!

Position Overview: The Billing & Rating Supervisor is responsible for overseeing the daily operations of the Billing Department, ensuring accurate account rating, invoicing, revenue reporting, and team performance. This role also focuses on process improvement, employee development, and collaboration with internal departments.

Location

Moncton NB

Schedule

Monday-Friday, 8:30 a.m. - 5:00 p.m. (Flexibility required)

Compensation

$50,000 - $60,000

Benefits

Health & Dental | RRSP employer matching up to 4%

Key Responsibilities

• Lead the day-to-day operations of the Billing Department.


• Ensure accurate and timely rating and billing of customer accounts.


• Audit accounts, rate changes, and new account setups to ensure billing accuracy.


• Review unrated reports and resolve invoicing issues in a timely manner.


• Support period-end revenue reporting and accrual processes.


• Identify opportunities to improve workflows, automation, and department efficiency.


• Schedule staff, manage vacation coverage, and approve payroll time scans.


• Train, coach, and support team members while monitoring performance.


• Conduct employee performance reviews and follow up on development plans.


• Collaborate with internal departments and participate in account onboarding meetings.


• Provide departmental support and coverage as required.

Qualifications

• Strong proficiency in Microsoft Outlook, Excel, and Word.


• Experience with TruckMate TMS is considered an asset.


• Strong leadership, communication, and interpersonal skills.


• Excellent attention to detail and organizational abilities.


• Ability to multitask, prioritize, and meet deadlines.


• Strong problem-solving and analytical skills.


• Self-motivated with the ability to work independently.


• Transportation industry experience is an asset.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.