Billing Compliance & Onboarding Specialist

Osler, Hoskin & Harcourt LLP; Toronto; Hybrid; CAD 60,000 - 75,000; Full time

Job summary

Osler, Hoskin & Harcourt LLP is seeking a Billing Compliance Specialist - Operations to support end-to-end client billing compliance, onboarding, and maintenance of billing data in our firm systems.

Reporting to the Billing Compliance Manager, you will coordinate on onboarding for new clients, ensure accurate eBilling setup, and collaborate with lawyers, billers, and staff to meet strict deadlines. A minimum of three years in billing or related roles in a professional services firm is preferred.

Qualifications

• College Diploma or University Degree in business.
• Minimum three years of relevant billing/ebilling or project management experience.
• Experience in professional services is an asset.
• Proficient in Excel and data analysis.

Responsibilities

• Manage client billing compliance requirements across systems and platforms.
• Coordinate onboarding for new clients and migration to eBilling platforms.
• Liaise with stakeholders to collect matter access, PO details, and billing data.
• Maintain accurate client and matter billing information in accounting systems.
• Review requests within SLAs and oversee team mailbox for inquiries.
• Prepare weekly status reports and update procedures and training materials.

Skills

Excel

PivotTables

XLOOKUP

Attention to detail

Communication skills

Education

Business degree or College Diploma

Tools

Legal Tracker

CounselLink

TyMetrix

Aderant

Job description

Osler, Hoskin & Harcourt LLP is seeking a Billing Compliance Specialist - Operations to support end-to-end client billing compliance, onboarding, and maintenance of billing data in our firm systems.

Reporting to the Billing Compliance Manager, you will coordinate on onboarding for new clients, ensure accurate eBilling setup, and collaborate with lawyers, billers, and staff to meet strict deadlines. A minimum of three years in billing or related roles in a professional services firm is preferred.