Accounts Receivable Specialist

Osler, Hoskin & Harcourt LLP; Toronto; Hybrid; CAD 65,000 - 75,000; Full time

Job summary

Osler, Hoskin & Harcourt LLP is seeking an Accounts Receivable Specialist to support timely collection, accurate processing, and management of outstanding client accounts. The role collaborates with billing, finance, and client service teams to resolve disputes and ensure accurate records.

Ideal candidates have 5+ years in credit/collections, a post-secondary degree in Accounting/Finance/Business, and strong MS Office skills. Hybrid schedule with in-office focus and up to 1 remote day per week.

Qualifications

• This position requires a post-secondary degree or diploma in Accounting, Finance or Business Management and a minimum of 5 years experience in credit, collections and accounts receivable.
• Attainment of a Certified Credit Professional designation is an asset.

Responsibilities

• Review assigned accounts receivable portfolios and monitor aging reports.
• Contact clients regarding invoices, payments and commitments.
• Investigate payment discrepancies and reconcile accounts.
• Maintain collection notes and system updates.
• Collaborate with billing, finance, and legal teams to resolve disputes.
• Support month-end reporting and risk updates.
• Escalate high-risk accounts to management per procedures.
• Assist process improvements to enhance efficiency and client communication.
• Adhere to firm policies on confidentiality and professional conduct.
• Perform other duties as assigned.

Skills

Accounts receivable

MS Office

Outlook

Excel

Customer service

Communication

Teamwork

Deadline-driven

Attention to detail

Time management

Education

Accounting/Finance/Business Management post-secondary degree

Tools

Aderant

Accounting systems

Job description

Osler, Hoskin & Harcourt LLP is one of Canada’s leading business law firms. Advising many of Canada’s corporate leaders, as well as U.S. and international parties with extensive interest in Canada, our more than 1,000 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary and New York.

Osler prides itself on attracting and maintaining some of the brightest talent in the legal arena. Our lawyers, students, management and staff have created a unique firm culture which nurtures mentoring and the exchange of ideas. Osler is a dynamic and exciting place to begin a career or carve out a new path.

Reporting to the Manager, Accounts Receivable, the Accounts Receivable Specialist is responsible for supporting the timely collection, accurate processing, and effective management of outstanding client accounts. This role works closely with internal teams and external clients to resolve billing and payment inquiries, reduce aged receivables, and maintain accurate account records. The ideal candidate is detail-oriented, professional, organized, and able to balance strong client service with consistent follow-up on outstanding balances.

This job posting is for an existing vacancy.

Major Responsibilities

• Review assigned accounts receivable portfolios and monitor aging reports to identify past-due balances and collection priorities
• Contact clients regarding outstanding invoices, payment status, and payment commitments in a professional and solution-focused manner
• Investigate and resolve payment discrepancies, short payments, unapplied cash, unidentified payments, and account reconciliation issues
• Maintain accurate and timely collection notes, account updates, and follow-up actions in the appropriate systems
• Collaborate with internal stakeholders, including billing, finance, legal professionals, and client service teams, to resolve disputes or billing-related questions
• Support month-end and reporting activities by providing updates on collection progress, risk accounts, and unresolved issues
• Escalate high-risk, sensitive, or unresolved accounts to management in accordance with internal procedures
• Assist with process improvements that enhance collections efficiency, reporting accuracy, and client communication
• Ensure all collection activities comply with firm policies, confidentiality standards, and professional conduct expectations
• Perform any other Ad Hoc duties as assigned by the Manager of Accounts Receivable

Position Requirements

Education and Experience

This position requires a post-secondary degree or diploma in Accounting, Finance or Business Management, and a of minimum 5 years of previous related credit, collections and accounts receivable experience, preferably within a professional services firm. An equivalent combination of education, training and experience may be acceptable. A Certified Credit Professional designation from the Credit Institute of Canada (or similar Credit organization) is an asset.

Knowledge and Skills

• Proficient in MS Office product suite with a strong working knowledge of Outlook, Excel and Word. Experience with Aderant and/or related accounting systems would be an asset
• Demonstrated ability to be results/target oriented both in their individual portfolio, within a collection team environment as well contributing results to the overall success on a company-wide basis
• Demonstrated ability to work well in a team environment
• Strong decision-making, judgement and organizational skills is required
• Strong client service orientation and ability to manage multiple client requirements at the same time
• Ability to interact with senior members of the Firm, including the Partners and Senior Management
• Exceptional communication skills (verbal and written), attention to detail, efficient and organized
• Time management and organizational skills in order to efficiently multi-task and prioritize among many demands
• Ability to work under pressure

Compensation

The range of expected compensation for this position is $65,000 - $75,000 annually. Compensation offered will be based on a variety of factors including job-related knowledge, education, skills and experience.

We are currently working in a hybrid work arrangement, which includes a requirement to work primarily in the office and flexibility to work remotely up to 1 day per week.

Accessibility and Accommodation

We thank all applicants for their interest in Osler; however, only chosen applicants will be contacted. Osler is committed to fostering a diverse and inclusive work environment, and we welcome and encourage applications from people with disabilities and people with diverse backgrounds, identities, and cultures. Accommodations are available upon request for candidates in all phases of the selection process.

Background and Reference Checks

Please note that any offer of employment will be conditional upon background and reference checks, including a criminal record check, credit check, and employment and educational verifications.

Please note that we use artificial intelligence to screen, assess or select applicants for the position.