Billing Analyst

NFP; Halifax Regional Municipality; On-site; CAD 50,000 - 56,000; Full time

Job summary

An established industry player is seeking a detail-oriented Billing Specialist to join their dynamic team. In this role, you will generate and audit monthly bills, perform premium reconciliations, and maintain excellent client service standards. The ideal candidate will have a strong background in billing, exceptional interpersonal skills, and proficiency in Microsoft Office, particularly Excel. This innovative firm offers a competitive salary and a supportive culture that prioritizes employee well-being and development. If you are passionate about problem-solving and client service, this opportunity is perfect for you.

Benefits

PTO & Paid Holidays

401(k) with Match

Health & Wellness Programs

Exclusive Discount Programs

Qualifications

• 2-3 years of billing experience required.
• Proficient in Microsoft Office with advanced Excel skills preferred.

Responsibilities

• Generate and audit monthly bills for clients.
• Research and resolve complex billing issues.

Skills

Interpersonal Skills

Problem Solving

Attention to Detail

Education

High School Diploma or GED

Tools

Microsoft Office

Microsoft Excel

Job description

Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: NFP.com.

Essential Functions

• Generates and audit monthly bills for assigned clients, correcting errors and resolving all concerns.
• Performs premium reconciliation audits on monthly carrier bills and communicates with CSRs and Account Managers on discrepancies.
• Interprets group and carrier billing rules accurately for new clients, and annually during open enrollment.
• Honors Salus Group’s reputation for excellent client service by partnering with Enrollment and Account Managers to consistently exceed Client Service expectations.
• Independently researches and investigates complex billing issues either internally or with insurance carrier.
• Helps to articulate and attain annual Billing Department goals.
• Contributes to weekly Billing Department meetings, suggesting ways to continually improve the processes and systems that underpin our success.

Performance Expectations

• Establishes and maintains good communication and positive working relationships with all staff.
• Displays poise, tact, and diplomacy when working with clients to resolve their concerns.
• Is self-directed and able to work independently, as well as being an integral member of the Billing team.
• Performs work in a way that inspires teamwork, generates energy, and drives results.
• High level of interest in personal development; learning and improving.

Required Qualifications

• High School Diploma or GED.
• Two to three years billing experience.
• Proficiency with Microsoft Office.
• Organized and fastidious.
• High level of interpersonal skills; able to handle sensitive and confidential information.

Desired Qualifications

• Benefits/insurance experience.
• Considerable knowledge of carrier policies and procedures.
• Advanced Microsoft Excel skills (e.g., pivot tables, macros).

About Salus Group

Salus Group is a benefits consulting, brokerage and administration firm specializing in employee benefits. We provide expert consulting, industry insights, and progressive technology that will not only reduce the cost and complexities of group healthcare but also the time of daily administration.

Salus Group is a wholly owned subsidiary of NFP, Corp.

What We Offer

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

The base salary range for this position is $50,000 to $56,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.