Telecommunications Billing Administrator to support business users in procuring and managing mo[...]

S.i. Systems; Montreal; Remote; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Telecommunications Billing Administrator to enhance mobile communication services in an enterprise environment. This remote role involves managing telecommunication services, optimizing billing, and providing exceptional support for executive leadership. You will coordinate between vendors and business users, ensuring smooth operations and resolving issues effectively. Join a dynamic team where your contributions will make a significant impact on the efficiency of communication services. If you have a passion for telecom management and a knack for problem-solving, this opportunity is perfect for you.

Qualifications

• 2+ years of experience managing telecommunication and mobility services.
• Familiarity with Telecom Expense Management tools.

Responsibilities

• Support business users with telecom and mobility services.
• Manage billing through contracted services, resolving issues with vendors.

Skills

Telecommunication Management

Telecom Expense Management (TEM)

Billing Support

Vendor Coordination

MS Office Proficiency

Tools

Tangoe

Job description

Our client is looking for a Telecommunications Billing Administrator to support business users in procuring and managing mobile communication services in an enterprise environment.

Location: Remote

Must have:

• 2+ years of experience managing telecommunication and mobility services
• Familiarity with Telecom Expense Management (TEM) tools and platforms (e.g., Tangoe)
• Experience supporting billing and services for multi-carrier clients
• Experience coordinating between vendors, accounts payable, and business users to resolve issues
• Proficient in MS Office skills

Nice to have:

• Experience supporting employee pricing programs

Responsibility highlights:

• Supporting business users with telecom and mobility, including contracting coordination, account consolidation, and billing optimization
• Providing white glove user support for executive leadership traveling internationally
• Managing wireline and wireless billing through contracted services or portals, working with vendor teams, Accounts Payable, and business users to resolve issues
• Making Contract Plan changes to resolve issues or optimize billings
• Conducting monthly optimizations and savings reporting
• Managing mobility and telecom vendor relationships, engagement, QBRs, contracts, or AP escalations