AR Ops Collections Analyst

Global Technical Talent; Canada; Remote; CAD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a detail-oriented Accounts Receivable Operations Analyst to join their dynamic Accounting team. In this role, you will be responsible for managing daily AR operations, ensuring timely collections, and maintaining accurate customer records. This position offers an exciting opportunity to participate in process improvement projects and tackle ad-hoc challenges. If you thrive in a fast-paced environment and possess strong analytical and communication skills, this is the perfect opportunity to make a significant impact and grow your career in a supportive team environment.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Qualifications

• Minimum AA Degree in Accounting or equivalent experience.
• Strong analytical and problem-solving skills with an emphasis on accuracy.

Responsibilities

• Connect with customers daily for timely collection of accounts receivable.
• Manage collections and billing questions for a portfolio of accounts.

Skills

Credit and Collections Experience

Analytical Skills

Communication Skills

Customer Relationship Management

Education

AA Degree in Accounting

Tools

Oracle Fusion

Salesforce

Google Sheets

Google Docs

Gmail

Job description

Job Opening: Accounts Receivable Operations Analyst

We are hiring an organized, motivated, and highly detail-oriented AR Operations Analyst for our Accounting team. The Analyst will play a key role in managing the daily responsibilities of the Accounts Receivable team.

Responsibilities:

1. Connect with customers daily to ensure timely collection of accounts receivable.
2. Manage collections and related billing questions for a portfolio of accounts.
3. Communicate with payers and payer portals for payment research.
4. Conduct timely research, analysis, and decision-making to resolve disputed items, short/over-payments.
5. Work to resolve billing disputes.
6. Ensure accurate customer records through proper account reconciliations, payment application, and recording of adjustments (write-offs, credit memos, etc.).
7. Participate in process improvement projects with evidence-based findings and solutions.
8. Handle ad-hoc projects as they arise.

Requirements:

• Minimum AA Degree in Accounting or equivalent plus years of experience in credit and collections.
• Experience working with Oracle Fusion, Salesforce, GSheets, GDocs, Gmail is highly desirable.
• Excellent verbal and written communication skills.
• Ability to meet deadlines and work in a fast-paced environment while proactively managing workload.
• Ability to anticipate work needs and follow through with minimal direction.
• Strong analytical and problem-solving skills with an emphasis on accuracy.
• Strong customer relationship management skills (internal and external).
• Ability to communicate concisely and clearly, considering audience needs.
• Flexibility to adapt to all situations and work varied hours, possibly including nonstandard hours to meet deadlines.

Benefits:

• Medical, Vision, and Dental Insurance Plans