Billing Analyst

McCarthy Tétrault; Calgary; Hybrid; CAD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking law firm as a Billing Analyst in Calgary, where you'll play a crucial role in managing billing processes and client relationships. This position offers a hybrid work environment, allowing for flexibility while ensuring professional excellence. With a commitment to diversity and inclusion, the firm supports your growth through outstanding benefits, competitive compensation, and opportunities for professional development. If you have a knack for organization, strong analytical skills, and a passion for client service, this is the perfect opportunity to advance your career in a collaborative setting.

Benefits

Outstanding benefits from day one

Paid overtime

Generous time off

Day off to volunteer

Day off for your birthday

Wellness reimbursements

Technology reimbursements

Professional development opportunities

Strong community involvement

Collaborative culture

Qualifications

• 3+ years experience in client service, billing, and collections.
• Post-secondary education in Accounting or equivalent experience.

Responsibilities

• Build and maintain relationships with billing lawyers and clients.
• Prepare invoices and monitor outstanding Work In Progress (WIP).

Skills

Client Service

Billing

Collections

Accounts Receivable

Time Management

Analytical Skills

Problem Solving

Attention to Detail

Communication Skills

Education

Post-Secondary Education in Accounting

Tools

Aderant Expert

Job description

Job Description

McCarthy Tétrault is a Canadian law firm that offers a full suite of legal and business solutions to clients in Canada and around the world. At McCarthy Tétrault, we offer challenging and rewarding career opportunities in our offices in Toronto, Montreal, Quebec City, Calgary and Vancouver. We are delighted to have been selected for the eleventh consecutive year in 2023 as one of Canada’s Top 100 Employers and to have earned the distinction of one of Canada’s Best Diversity Employers for the thirteenth consecutive year in 2025. Our culture is built on professional excellence, collaboration, innovation, thought leadership and entrepreneurialism. We embrace inclusion in all its forms and we provide the tools and opportunities to help our people develop to their full potential.

We are recruiting for a Billing Analyst to join our team in our Calgary office. The successful candidate must have a minimum of 3 years of related experience, including client service, billing, collections and\or accounts receivable, and will be responsible for building effective relationship with billing lawyers and clients, issuing invoices, and maintaining accurate records. McCarthy Tétrault employees benefit from a hybrid work environment with 3 days in the office per week.

As a Billing Analyst, you will be:

• Building and maintaining effective working relationships with billing lawyers, paralegals, legal assistants, external and internal clients and management.
• Ensuring time is entered by set deadlines and following up with lawyers and paralegals where necessary.
• Preparing, printing and reviewing of prebills (via Aderant) in a timely manner.
• Preparing various reports, issuing invoices as instructed by lawyers and in accordance with client billing guidelines and Firm standards and policies.
• Ensuring that all invoices and supporting documents are sent to the client via ebilling and/or email.
• Monitoring and reviewing of outstanding WIP (Work In Progress) and following up with lawyers to provide updates to be included during monthly WIP meetings.
• Acting as monitor for specific clients and/or matters when Alternate Fee Arrangements are in place. Ensuring that special rates and discounts are applied to each invoice.
• Monitoring thresholds and other milestones and updating billing lawyer on status. Providing reports and ensuring compliance with all special arrangements.
• Liaising with E-billing Team with respect to preparing e-billing forms and any rejected invoices, completing online status reports and accruals/budgets in e-billing systems for various clients.
• Escalating billing concerns/issues to billing lawyer for direction on next steps. When necessary, cancelling and re-issuing invoices or creating credit notes in accordance with Firm policies. If applicable, forwarding problematic client collections to Collection Department for follow-up.
• Responsible for any additional tasks and responsibilities as assigned or requested by Management.

As our ideal candidate, you will distinguish yourself by the following profile:

• Post-Secondary education in Accounting is required, or equivalent work experience.
• Minimum of 3 years of related experience, including client service, billing, collections and\or accounts receivable, preferably in a professional services firm.
• Familiarity/Experience with Aderant Expert or a similar accounting system would be an asset.
• Strong time management skills, ability to handle multiple tasks, set schedules and work under pressure to meet deadlines.
• Analytical and problem solving skills.
• Strong attention to detail and organizational skills.
• Knowledge of business and legal terminology.
• Capacity to demonstrate tact and diplomacy when dealing with internal and external clients.
• Flexibility to work overtime during peak billing periods.
• Strong written and oral communication skills.
• High level of discretion and confidentiality.

As a member of the McCarthy team, you will have access to:

• Outstanding benefits from day one, including insurance premiums paid by the Firm and wellness and technology reimbursements.
• Competitive compensation, paid overtime and generous time off, including a day off to volunteer and a day off for your birthday.
• A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
• Strong community involvement and a commitment to equity, diversity and inclusion.
• A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.

How to Apply:

We encourage external candidates to apply online and internal applicants must apply directly through our internal careers portal on Espresso. We look forward to receiving your application.

We thank all applicants for their interest in McCarthy Tétrault; however, only chosen applicants will be contacted. We regret that we are unable to respond to individual inquiries about application status. McCarthy Tétrault is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment. Please notify us if you require accommodation at any time during the recruitment proces