Accounts Receivable Analyst

Postmedia Network Inc; Canada; Remote; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an experienced Accounts Receivable professional to join their dynamic team. This role involves daily interactions with customers, ensuring timely collections, and addressing any discrepancies that arise. The ideal candidate will possess strong communication and customer service skills, along with advanced proficiency in MS Office applications. You will play a vital role in enhancing the efficiency of the collections process while working collaboratively with various departments. If you thrive in a fast-paced environment and have a keen sense of urgency, this is the perfect opportunity for you to make a significant impact.

Qualifications

• 5+ years of experience in collections with strong customer service skills.
• Advanced proficiency in MS Office, especially Excel and Word.

Responsibilities

• Conduct daily collection calls and achieve sales targets.
• Resolve discrepancies and provide adjustments as required.
• Support co-workers and assist with ad hoc projects.

Skills

Customer Service Skills

Communication Skills

Time Management

Problem Solving

Adaptability

Education

5+ years collection experience

Tools

MS Office (Excel, Word)

Job description

The Company: Postmedia is a Canadian newsmedia company representing more than 130 brands across multiple print, online and mobile platforms. Award-winning journalists and innovative product development teams bring engaging content to millions of people every week whenever and wherever they want it. This exceptional content, reach and scope offers advertisers and marketers compelling solutions to effectively reach target audiences. We are always on the lookout for talented individuals to join our team.

What you will do: Reporting to an Accounts Receivable Supervisor, the successful applicant will be a member of our Accounts Receivable team. The scope of the Company’s operations will present varied assignments requiring the individual to be technically capable and highly adaptable. The following is a summary of the primary functions and responsibilities of this position:

Responsibilities include:

1. Daily collection calls to customers;
2. Achieve monthly Daily Sales Outstanding targets;
3. Fulfill internal and external customer requests;
4. Follow up on all discrepancies and resolve customer account issues in a timely manner;
5. Reconcile, daily, payments received;
6. Liaise with sales department to resolve discrepancies and provide adjustments as required;
7. Review and recommend process improvements resulting in collections performance improvement and efficiency;
8. Credit note and account investigation;
9. Support co-workers; and
10. Perform other collection related duties and assist with ad hoc projects.

Qualifications and Requirements include:

1. 5+ years collection experience;
2. Advanced computer skills with proficiency in MS Office products – specifically good working knowledge of Excel and Word;
3. Well developed customer service skills, with the ability to maintain a professional approach at all times;
4. Good written and verbal communication skills, with the ability to interact with a variety of stakeholders and build credibility with customer contacts and sales department;
5. Excellent time management skills with the ability to work with deadlines with a keen sense of urgency and attention to detail;
6. Highly organized, able to work independently as well as take direction;
7. Experience creating timely, accurate and focused communications;
8. Previous experience in the Publishing, Digital or Media industry would be considered assets.

We thank in advance all applicants for their interest, however only those candidates under consideration will be contacted. Only candidates legally eligible to work in Canada will be considered. No phone calls or agencies please.