Bilingual Tech Support Specialist (Spanish)

Geotab; Oakville, Southwestern Ontario; Hybrid; CAD 52,000 - 61,000; Full time

Benefits offered by this job

Flex working arrangements

Home office reimbursement program

Baby bonus & parental leave top up

Job summary

Geotab is seeking a Technical Support Specialist - Bilingual Spanish to diagnose and resolve complex hardware and software issues across Geotab devices, MyGeotab, and partner technologies. The role includes case handling from first contact to resolution, detailed documentation, and contributing to 24/7 support operations.

You will collaborate with customers, partners, and internal teams to resolve issues related to cameras, keyless systems, and integrated tech, while maintaining data

Qualifications

• Fluent in English and Spanish; able to read, write and speak both languages.

Responsibilities

• Troubleshoot and resolve technical issues for Geotab and partner products.

Skills

Bilingual Spanish

Customer service experience

Technical support

Excel

Google BigQuery

Google Workspace

Strong communication

Education

Post-Secondary Diploma or Degree in Engineering, Computer Science, or related field

Tools

Google BigQuery

Google Sheets/Docs/Slides

Job description

Geotab is seeking a Technical Support Specialist - Bilingual Spanish to diagnose and resolve complex hardware and software issues across Geotab devices, MyGeotab, and partner technologies. The role includes case handling from first contact to resolution, detailed documentation, and contributing to 24/7 support operations.

You will collaborate with customers, partners, and internal teams to resolve issues related to cameras, keyless systems, and integrated tech, while maintaining data