Bilingual Team Assistant, Patient Services

thehealthline.ca; North Bay; Hybrid; CAD 34,000 - 40,000; Full time

Benefits offered by this job

Defined benefit pension plan

Work-life balance

Professional growth support

Job summary

Ontario Health atHome is seeking a Team Assistant to deliver administrative support to Care Coordinators and manage referrals, orders and patient records. You will work in either Sudbury, North Bay, Timmins, or Sault Ste.

Marie, with a focus on accurate data entry and excellent patient service. The role requires a Grade 12 diploma and 2+ years of office experience, with strong MS Word/Excel skills and fluency in English and French.

Qualifications

• 2+ years’ related office experience.
• Accurate keyboarding and data-entry skills.
• Proficient with database software, MS Word, Excel.
• Excellent organizational skills and ability to work independently.
• Advanced multi-tasking with goal achievement.
• Exceptional interpersonal and written/oral communication skills.
• English and French language proficiency required.

Responsibilities

• Provide administrative support to Care Coordinators.
• Process referrals and orders for services, supplies and equipment.
• Manage confidential patient records.
• Enter and maintain high volumes of patient data in the electronic system.
• Answer a high volume of telephone inquiries from patients and providers.
• Provide back-up support to other positions as needed.

Skills

Office experience

Data entry

Keyboarding

Organizational skills

Multitasking

Interpersonal skills

Communication skills

French language ability

Attention to detail

Education

Grade 12 diploma

College diploma in health or social services

Tools

Database software

MS Word

Excel

Job description

Ontario Health atHome is seeking a Team Assistant to deliver administrative support to Care Coordinators and manage referrals, orders and patient records. You will work in either Sudbury, North Bay, Timmins, or Sault Ste.

Marie, with a focus on accurate data entry and excellent patient service. The role requires a Grade 12 diploma and 2+ years of office experience, with strong MS Word/Excel skills and fluency in English and French.