Bilingual Scheduling & Dispatch Specialist

BGIS; Montreal (administrative region); On-site; CAD 45,000 - 55,000; Full time

Job summary

A global facility management company is seeking a Scheduling Dispatcher in Montreal. The ideal candidate will be responsible for scheduling and dispatching work orders to Technicians, ensuring optimal utilization of resources. This role requires 1-3 years of relevant experience and strong customer service skills, particularly under pressure. The position may involve on-call shifts and responding to emergencies, making flexibility important. It's an excellent opportunity for organized individuals who can manage a fast-paced environment.

Qualifications

• 1 to 3 years of dispatch, scheduling or customer service work experience.
• Strong customer service orientation and urgency.

Responsibilities

• Schedules and dispatches preventative maintenance and work orders.
• Monitors and follows up on work order progress.
• Prepares daily schedules for Technicians.

Skills

Dispatch, scheduling or customer service work experience

Ability to work under pressure

Ability to prioritize work orders

Strong customer service skills

Proficiency in MS Outlook and MS Excel

Job description

A global facility management company is seeking a Scheduling Dispatcher in Montreal. The ideal candidate will be responsible for scheduling and dispatching work orders to Technicians, ensuring optimal utilization of resources. This role requires 1-3 years of relevant experience and strong customer service skills, particularly under pressure. The position may involve on-call shifts and responding to emergencies, making flexibility important. It's an excellent opportunity for organized individuals who can manage a fast-paced environment.