Bilingual Sales Consultant - Mercedes-Benz Durham (26280)

Zanchin Automotive Group; Whitby; On-site; CAD 40,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Enhanced benefits program

Company-provided tools

Training and development

Career advancement

Employee pricing

Job summary

Mercedes-Benz Durham, part of Zanchin Automotive Group, seeks a bilingual Sales & Leasing Consultant to guide customers through vehicle purchases with product knowledge and a customer-first approach. Ideal for those thriving in a dynamic sales environment and automotive passion.

Role emphasizes meeting sales targets, teamwork with finance, and ongoing product training, with compensation discussed at interview and based on performance and market conditions.

Qualifications

• 1 year of automotive sales or delivery experience.
• Valid OMVIC license is required.
• Fluent verbal and written proficiency in English and Mandarin to service Chinese-speaking clientele.

Responsibilities

• Greet and assist customers in a professional manner.
• Conduct needs assessments and recommend suitable vehicles.
• Deliver product presentations and test drives.
• Build and maintain relationships to generate repeat/referral business.
• Follow up on leads via phone, email and CRM.
• Stay up to date on product knowledge and promotions.
• Collaborate with sales and finance teams to close deals.
• Meet and exceed sales targets.

Skills

Automotive sales experience

Customer service

Strong communication

CRM proficiency

Bilingual English/Mandarin

Education

OMVIC license

Tools

CRM system

Job description

BilingualSales & Leasing Consultant (Vehicle Product Specialist) career and employment opportunity awaits you.

The Power to Move You

Mercedes-Benz Durham

part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced and enthusiastic SALES & LEASING CONSULTANT to join the Team.

Join now to be part of a company that has been supporting the community for 50 years, and where careers are made and fostered with enthusiasm, integrity and respect. Now is the time to be part of a Team that encourages progressive and entrepreneurial styles, and drives performance through winning attitudes.

* Please note that the salary range provided is an estimate only. This position is primarily commission-based, so actual earnings will vary depending on individual sales performance, experience, business results and market conditions.

What’s in it for you…

• Competitive and generous compensation package
• Enhanced Group Benefits Program, including extended medical, dental, vision, life insurance…and so much more
• Company-provided tools and equipment
• Ongoing development and training, including product and industry knowledge, from experienced leaders and experts
• Opportunity for career advancement within the group
• Employee preferred pricing for vehicles, travel, gym memberships, cell phones/plans, and so much more

Position Overview:

As a Sales & Leasing Consultant you will be the face of our dealership – guiding customers through the vehicle purchasing journey with confidence, product knowledge, and a customer -first approach. This role is ideal for someone who thrives in a dynamic sales environment and is passionate about automotive.

Key Responsibilities:

• Greet and assist customers in a professional and engaging manner.
• Conduct needs assessments and recommend suitable vehicles.
• Deliver product presentations and test drives. That highlight features and benefits.
• Build and maintain strong customer relationships to generate repeat and referral business.
• Follow up on leads through phone, email and customer retention management system (CRM).
• Stay up to date on product knowledge, features and promotions.
• Work collaboratively with the sales and finance teams to close deals efficiently.
• Meet and exceed individual and team sales targets.

Qualifications:

• Minimum 1 year of automotive sales or delivery experience required
• Valid OMVIC license required
• Fluent verbal and written proficiency in english and mandarin is required to effectively service and communicate with our chinese-speaking clientele and partners
• Strong communication and interpersonal skills
• Proven ability to work in a fast-paced, target-driven environment
• Professional appearance and positive attitude
• Valid driver’s license with a clean driving record
• strong ability to communicate confidently and professionally (verbally and written)
• strong attention to detail, organized and strategic
• ability to maintain confidentiality and professionalism
• ability to work independently and with minimal supervision
• self-motivated and driven with a passion for excellence in execution
• a proven commitment to quality of work

Why choose Zanchin Automotive Group?

Your career ambitions will be achieved -- we offer career development and advancement.

You will be part a winning team -- we are a leader in the industry driven by 50 years of people-centric business modelling.

Your voice will be heard and ideas celebrated -- we have an entrepreneurial and strategic attitude, that welcomes and supports individual ideas and strategies.

You will enjoy a competitive pay and bonus plan -- we offer many employment perquisites.

You’ll be part of a culture at the fore-front of transparency, communication and engagement – we are a Team, and work together to achieve and thrive.

Zanchin Automotive Group is an equal opportunity employer committed to fostering an inclusive, equitable and accessible workplace where every team member feels valued, respected and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from all people. Should you require accommodation or support in any aspect of the recruitment and selection process, we will work with you to meet your needs.

We do not use artificial intelligence tools to screen or select applicants for this role. Applications are reviewed directly by the hiring team.