Bilingual Risk and Insurance Claims Specialist

CAPREIT Apartments; Golden Horseshoe; Hybrid; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Bilingual Risk and Insurance Claims Specialist to enhance their Insurance and Risk Management programs. In this dynamic role, you will be responsible for claims administration, ensuring timely documentation and optimal outcomes in collaboration with various stakeholders. Your ability to communicate fluently in both French and English will be essential in managing claims and supporting operations across properties. This position offers a hybrid work environment, allowing you to balance in-office and remote work while contributing to a proactive and vibrant organization. If you thrive in a fast-paced setting and possess a keen eye for detail, this opportunity is perfect for you.

Qualifications

• 1-3 years of property/casualty claims experience is an asset.
• Ability to work independently and in team environments.

Responsibilities

• Manage property and liability claims and ensure timely documentation.
• Prepare monthly loss reports and analyze claims data for trends.

Skills

Claims Management

Bilingual Communication (French and English)

Risk Management

Data Analysis

Multitasking

Education

CIP/CRM Courses

Job description

Title: Bilingual Risk and Insurance Claims Specialist

Reports To:Manager, Insurance & Risk Management

Work Type: Hybrid (3 days a week in the office)

Summary: The Bilingual Risk and Insurance Claims Specialist will have responsibility for supporting CAPREIT’s Insurance and Risk Management programs with a focus on claims management and administration.

Responsibilities:

Claims Administration

• Monitors and actions incident reports/claims on internal claims system
• Manages property and liability claims
• Ensures timely and appropriate documentation, settlement and closure
• Prepares releases when required and coordinates claim settlements.
• Coordinates communications and documentation flow between site operations, our TPA, insurers, and legal counsel.
• Manages the pursuit of subrogation and recovery claims against third party insurers.
• Manages communications with third party claims administrator, insurers and vendors, as well as site operations to reach optimal outcomes.
• Works with accounting to processes incoming and outgoing payments.
• Reviews and analyzes incident and claims data for trends, determining possible risk control activities for CAPREIT.
• Prepares monthly loss reports for CAPREIT shareholders.

Risk Management Administration

• Supports insurance renewal though documentation and tracking.
• Manages tracking, analyzing and reviewing tenant insurance data.
• Supports Operations with optimizing tenant insurance participation and compliance across all properties.
• All other tasks as required.

Qualifications:

• 1-3 years of property/casualty claims experience is an asset.
• Insurance or risk management related courses (CIP/CRM) completed or in process is an asset.
• Ability and comfort in reviewing insurance and contractual documents is an asset
• Flexibility – CAPREIT is a very active organization – ability to multitask, self-regulate and prioritize.
• Ability to work independently.
• Ability to work in team environments and with remote team members.
• Excellent written and oral communication in French and English required.