Bilingual, Regional Field Underwriting Consultant

Manulife/John Hancock; Quebec; Hybrid; CAD 150,000 - 190,000; Full time

Benefits offered by this job

Incentive programs

Comprehensive benefits

Pension plan

Paid time off

Job summary

Manulife/John Hancock is seeking a seasoned Regional Field Underwriter to lead high-value life insurance underwriting across Canada. You will collaborate with advisors, clients and wholesalers while ensuring top-quality field underwriting and compliant cover memo preparation.

The role emphasizes a sales-oriented underwriting mindset, cross-provincial collaboration, and exceptional client service to support business growth. Bilingual communication is essential to serve diverse client needs.

Qualifications

• Minimum of 15 years of underwriting experience, specializing in large life insurance cases over $5 million.
• Fully bilingual in French and English to support Canada-wide clients.
• Strong knowledge of insurance products, financial and medical guidelines, and non-medical risks.
• Experience with financial reports and AML training.

Responsibilities

• Conduct risk assessment in line with Manulife standards.
• Support advisors and clients, especially on large cases over $5 million.
• Prepare cover letters and preliminary opinions; respond promptly to inquiries.
• Collaborate with National Field Underwriter and Head Office to ensure high-quality decisions.
• Represent Manulife externally and maintain advisor relationships.
• Stay updated with industry guidelines and participate in team meetings.

Skills

Bilingual (French/English)

MS Word

MS Excel

PowerPoint

Teams

Time management

Advisor relationships

Education

FALU

FLMI

ACS

Tools

Microsoft Word

PowerPoint

Excel

Teams

Job description

The bilingual Regional Field Underwriter

The bilingual Regional Field Underwriter is a key member of Manulife’s renowned Underwriting team, operating at the intersection of field-level collaboration and innovative underwriting practices across Quebec, Manitoba, Saskatchewan and Atlantic Canada. This role involves working closely with advisors, clients, and wholesalers, providing expert medical and financial field underwriting services, including case packaging and cover memo preparation. The Regional Field Underwriter plays a crucial role in supporting our Summit Experience and enhancing client satisfaction and business growth through excellence in field underwriting.

Key Responsibilities

• Conduct risk assessment and classification in alignment with Manulife's philosophy and standards.
• Proactively and reactively support advisors and clients, particularly with large life insurance cases over $5 million.
• Enhance sales through strong advisor relationships and excellence in field underwriting practices.
• Prepare comprehensive cover letters and respond to preliminary opinions and inquiries promptly.
• Engage directly with clients to provide curated preliminary opinions.
• Collaborate with the National Field Underwriter and Head Office underwriters to ensure consistency and the highest quality decisions.
• Maintain positive and effective relationships with internal and external partners, including advisors, wholesalers, and other specialists.
• Stay updated with industry trends and guidelines by attending underwriting and sales team meetings.
• Manage client expectations by identifying unwanted risks and suggesting alternative product solutions.
• Align with consumer laws and regulations regarding risk classification, confidentiality, and disclosure.
• Identify and propose solutions to enhance processes and customer experience.
• Create and deliver presentations and conduct regular in-person meetings to strengthen advisor relationships.
• Represent Manulife externally.

Required Qualifications

• Minimum of 15 years of experience as an underwriter, specializing in large life insurance cases over $5 million.
• Proven track record in underwriting with a sales and relationship-focused mindset.
• Strong understanding of insurance products, financial and medical guidelines, and non-medical risks impacting mortality.
• Experience with financial reports and training in anti-money laundering practices.
• Ability to work collaboratively with advisors, wholesalers, and underwriters, and think creatively to provide solutions.
• Proficiency in Microsoft Word, PowerPoint, Excel, and Teams.
• Strong time management, organizational skills, and ability to analyze complex information.
• Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from all jurisdictions/provinces within Canada.

Preferred Qualifications

• Working towards, or completion of FALU, FLMI, and ACS designations.

Benefits

• Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
• Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
• The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.
• We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
• Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.

Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and industry-leading AI, and accelerating a sustainable and economically inclusive future.

Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go.

We're proud of our accomplishments and recognition. Recent awards include: 2026 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2025 Financial Times World’s Best Employers Asia-Pacific 2026 We’ve been recognized as one of Canada’s Top 100 Employers 2026 #1 Life Insurer for AI Maturity by Evident 2026

Our ambition is to be the number one choice for customers. Learn more at https://www.manulife.com/.