Bilingual Outreach & Partnerships Coordinator – Hybrid

Kids Help Phone; Toronto; Hybrid; CAD 47,000 - 49,000; Full time

Benefits offered by this job

Emergency Travel Assistance

Wellness programs

Recognition awards

Employee and Family Assistance Program

Job summary

Kids Help Phone in Toronto is seeking a Coordinator, Bilingual Outreach & Partnerships to connect young people across Canada with mental health resources. You will coordinate outreach initiatives, attend events, build strong relationships with schools and partners, and provide French-language support across programs.

The role requires excellent communication, event coordination, and the ability to travel; a post-secondary degree and bilingual English/French skills are essential.

Qualifications

• Post-secondary degree or diploma in relevant discipline.
• Strong understanding of school or post-secondary student landscape in Canada.
• Bilingualism; French and English.

Responsibilities

• Research and secure outreach opportunities that align with organizational priorities.
• Coordinate and attend events, presentations, and community activations to promote KHP services and programs.
• Build and maintain relationships with youth, educators, community partners, and other stakeholders.
• Collaborate with internal teams and external partners on outreach initiatives, campaigns, and activations.
• Travel across Canada as required to support outreach and awareness initiatives.
• Support with outreach-related budgets and expenses, with support and oversight from the Manager.
• Coordinate the ordering, distribution and inventory management of outreach and promotional materials.
• Support KHP volunteers and ambassadors participating in outreach events, including coordinating volunteer involvement.
• Support the development and implementation of outreach and engagement plans with schools, post-secondary institutions, community organizations, and other stakeholders.
• Develop and distribute communications and outreach materials to promote KHP programs, services, resources, and events.
• Provide French language support across programs and departments, including translations, communications, and stakeholder engagement, as required.
• Monitor and respond to shared inboxes and external inquiries received by email, phone, and in person.
• Analyze and report on outreach metrics, material dissemination, engagement trends, and stakeholder feedback to support continuous improvement.

Skills

Bilingual (English & French)

Public speaking & facilitation

Relationship building

Event coordination

Community engagement

Multistakeholder collaboration

Strong written/verbal communication

Organizational skills

Education

Post-secondary degree or diploma

Job description

Kids Help Phone in Toronto is seeking a Coordinator, Bilingual Outreach & Partnerships to connect young people across Canada with mental health resources. You will coordinate outreach initiatives, attend events, build strong relationships with schools and partners, and provide French-language support across programs.

The role requires excellent communication, event coordination, and the ability to travel; a post-secondary degree and bilingual English/French skills are essential.