Bilingual Partnerships & Outreach Specialist - Ottawa

Up With Women; Ottawa; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health Plan

Health Spending Account

Group Insurance (Life / Dep Life / AD&

Peace of Mind plan (prescription drugs

Birthday off

Coaching resources

Psycho-social resources

Job summary

Up With Women in Ottawa is seeking a Bilingual Partner Development and Outreach Specialist to expand program enrollment and build strong community partnerships. You will identify stakeholders, manage partner relationships, deliver engaging presentations, and help grow referral pipelines while aligning with our strategic plan.

Based in Ottawa, you will work with diverse communities, implement outreach campaigns, and monitor program processes to ensure high-quality service.

Qualifications

• 4+ years of successful value/benefit propagation, relationships building or community reach-out experience.
• Experience with the prospecting process and the sales/partner development cycle.
• Strong expertise in client and community service with an orientation toward innovation and collaboration.
• Communication skills: You have exceptional oral and written skills and can work in English and French.

Responsibilities

• Develop and maintain new and existing partnerships with community agencies, career development organizations, transitional living centres, shelters, drop-in centres, immigrant and health programs and centres and any other community service organizations whose clients can benefit from the services of Up With Women/ Exponenti’él­es.
• Seek out new relationships by creating appointments and opportunities through cold calling, email campaigns, social media tools, and other prospecting techniques.
• Execute creative follow-up efforts that result in maintaining and establishing trusting meaningful relationships.
• Develop, organize, and lead a partnership development plan that will create and maintain partnerships with community organizations that will mutually support the needs of the communities we serve.
• Deliver informative and engaging presentations to community partners, and prospective clients virtually and/or in person and build ongoing relationships with community partner agencies and their staff.
• Network and represent to improve the presence and reputation of UWW/EXP.
• Assist the UWW/EXP teams in spreading brand awareness through organizing and participating in lead generation activity including program events, job fairs, community education efforts, and marketing campaigns, and others as required.
• Plan, organize and help secure guest speakers for presentations.
• Deliver key program activities, including client outreach and recruitment.
• Monitor implementation of program processes and policies for the purposes of high-quality service delivery and continuous quality improvement
• Maintain partner records in Salesforce, including creation of new partners and all required information, and entry of all communications, including presentations, phone calls, emails, etc.
• Conduct regular data reviews, ensuring completeness and accuracy of data entered regarding key metrics
• Run reports as needed regarding key performance indicators and outcomes.
• Facilitate positive relations within the program team, with other departments within UWW/EXP, and with stakeholders at large.
• Support the program teams in understanding the outcomes of partner development and outreach activities for the purpose of program planning.
• Support the management team to effectively resolve issues and respond to sensitive inquiries and concerns from referral partners.
• Develop and maintain a deep understanding of UWW/EXP’s suite of services and value proposition to engage new and existing participants to UWW/EXP coaching program.
• Other duties assigned as required.

Skills

Relationship building

Outreach and partnerships

Communication skills

Sales/partner development

CRM: Salesforce

Microsoft Office

Project management

French and English bilingual

Tools

Salesforce CRM

Planner

Microsoft Office Suite

Job description

Up With Women in Ottawa is seeking a Bilingual Partner Development and Outreach Specialist to expand program enrollment and build strong community partnerships. You will identify stakeholders, manage partner relationships, deliver engaging presentations, and help grow referral pipelines while aligning with our strategic plan.

Based in Ottawa, you will work with diverse communities, implement outreach campaigns, and monitor program processes to ensure high-quality service.