Bilingual Office Manager (French and English)

COGIR Real Estate; Eastern Ontario; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player in senior living is seeking a Bilingual Office Manager to join their dynamic team. This role is essential for ensuring residents' needs are met and involves a variety of administrative tasks. You'll thrive in a fast-paced environment, managing resident records and accounting functions while leading a dedicated team. The company values creativity and excellence, offering a supportive work atmosphere with opportunities for career advancement. If you're passionate about making a difference in the lives of retirees, this position is perfect for you.

Benefits

Competitive salary with bonus opportunities

Extensive onboarding and training

Ongoing coaching and mentorship

Comprehensive benefits including medical coverage

Generous paid time off including three weeks of vacation

Recognition programs and career advancement opportunities

Qualifications

• 2+ years of administrative experience in an office setting.
• HR knowledge is an asset including recruitment and payroll.

Responsibilities

• Engage with residents and manage their records.
• Handle accounting functions including Accounts Receivable and Payroll.

Skills

Customer service excellence

Organization and time management

Attention to detail

Effective communication

Problem-solving and conflict resolution

Proficiency in Microsoft Office

Financial management skills

Decision-making abilities

Event planning and coordination

Tools

Microsoft Office (Word, Excel)

Workday

Kronos

Yardi

Job description

Bilingual Office Manager (French and English)

Join to apply for the Bilingual Office Manager (French and English) role at COGIR Real Estate

Description

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living, and memory care.

For over 25 years, we have dedicated ourselves to the happiness of retirees.

Our Values: Human Focus, Creativity, Excellence

We’re seeking individuals with purpose and passion for life who are looking for meaningful work that makes a real difference. Join our team today!

Are you a customer service professional with strong administrative and accounting skills? Do you enjoy a fast-paced environment and meeting deadlines? Are you ready to advance your career?

As our Office Manager, you will be a key member of our retirement management team, handling behind-the-scenes activities within the residence. Your primary focus will be engaging with residents, ensuring their needs are met, and managing resident records. You will also handle accounting functions including Accounts Receivable, Accounts Payable, Payroll & Benefits, and Scheduling, ensuring accuracy and timeliness.

You will lead and support team members dedicated to delivering an exceptional living experience and ensure all administrative processes comply with internal and regulatory standards. Since this role involves managing within a 24/7 operation, flexibility in your schedule is essential. You will oversee and train receptionists, manage the reception desk when needed, and shape the first impression of new residents both in person and over the phone.

Perks and Benefits

We reward our Office Managers for their results, hard work, and dedication. Benefits include:

• Competitive salary with bonus opportunities and annual merit increases
• Extensive onboarding and training
• Ongoing coaching and mentorship
• Dedicated support staff and resources
• Comprehensive benefits including medical coverage, EAP, RRSP matching
• Manulife Vitality wellness program
• Generous paid time off including three weeks of vacation, sick and personal days
• Recognition programs and career advancement opportunities

Skills for Success

• Customer service excellence
• Organization and time management
• Attention to detail
• Effective communication
• Problem-solving and conflict resolution
• Proficiency in Microsoft Office and office software
• Financial management skills
• Decision-making abilities
• Event planning and coordination

Required Experience

• At least 2 years of administrative experience in an office setting
• Proficiency in Microsoft Office (Word, Excel)
• Familiarity with Workday, Kronos, and Yardi systems is a plus
• HR knowledge (recruitment, onboarding, payroll) is an asset
• Supply management and inventory control knowledge is an asset
• Must provide a current Vulnerable Sector Check or be willing to obtain one

If you’re excited about this opportunity but don’t meet every qualification, we still encourage you to apply. We value diverse talents and experiences and are committed to inclusivity and accommodations for all candidates.