Bilingual Night Auditor: Guest Services & Night Ops

Northland Properties; Lethbridge; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Hotel discounts

Restaurant dining discounts

Resort discounts

Career development

Employee assistance program

RRSP matching

Insurance package

Complimentary hotel stays

Tuition reimbursement

Inclusive workplace culture

Job summary

Sandman Hotel Group in Canada seeks a Night Auditor to balance ledgers, generate reports, and support overnight front desk operations. The role requires strong hospitality knowledge, guest service excellence, and the ability to work through the night shift.

Candidates should have a high school diploma (or equivalent) and experience in customer service. English, with French preferred, is valued. Northland Properties supports career growth and a diverse workforce.

Qualifications

• High school diploma or equivalent required.
• Two-year program in front desk ops or hotel mgmt preferred.
• Bilingual English/French considered an asset.

Responsibilities

• Maintain inventory of vacancies, reservations, and room assignments.
• Register arriving guests and assign rooms.
• Answer inquiries about services and respond to guest complaints.
• Prepare daily records, guest accounts, receipts, and vouchers.
• Post charges to departing guests and process payments.
• Ensure hotel security and manage cash handling duties.

Skills

Excellent customer relations

Time-management

Adaptable to change

Guest expectations

Customer service experience

People management

Education

High School Diploma, G.E.D. or equivalent

Two-year apprenticeship or college program in front desk operations/hotel management

Fluent in English and French (preferred)

Job description

Sandman Hotel Group in Canada seeks a Night Auditor to balance ledgers, generate reports, and support overnight front desk operations. The role requires strong hospitality knowledge, guest service excellence, and the ability to work through the night shift.

Candidates should have a high school diploma (or equivalent) and experience in customer service. English, with French preferred, is valued. Northland Properties supports career growth and a diverse workforce.