Bilingual Monitoring Center Agent - Night Shift, Full-Time

Johnson Controls; Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

A global security company based in Toronto is looking for a Bilingual Monitoring Center Agent for a full-time night shift role. Responsibilities include responding to alarm signals, monitoring video feeds, and coordinating with emergency services. Ideal candidates are bilingual in French and English, with a high school diploma and a willingness to work rotating shifts. The company offers competitive hourly pay, overtime, and comprehensive benefits including medical insurance and a pension plan.

Benefits

Competitive hourly pay

Evening, night & weekend premium

Comprehensive benefits

Paid personal days

Training provided

Qualifications

• Willingness to work days, evenings, or nights (rotating weekends).
• Comfortable with computers and multitasking.
• Able to stay composed in emergency situations.

Responsibilities

• Responding quickly to alarm signals and phone calls.
• Monitoring security systems and video surveillance.
• Dispatching emergency services as needed.

Skills

Bilingual in French and English

Calm under pressure

Strong communication skills

Typing skills (25+ WPM)

Education

High school diploma or GED

Job description

A global security company based in Toronto is looking for a Bilingual Monitoring Center Agent for a full-time night shift role. Responsibilities include responding to alarm signals, monitoring video feeds, and coordinating with emergency services. Ideal candidates are bilingual in French and English, with a high school diploma and a willingness to work rotating shifts. The company offers competitive hourly pay, overtime, and comprehensive benefits including medical insurance and a pension plan.