Medical Receptionist – Integrated Health Services (IHS)

Centretown Community Health Centre; Ottawa; On-site; CAD 33,000 - 39,000; Full time

Benefits offered by this job

HOOPP pension

Job summary

Centretown Community Health Centre seeks a Medical Receptionist for Integrated Health Services. The role handles phone and client reception, intake, appointment scheduling, and rostering in a fast-paced clinic.

The successful candidate will have at least two years of medical receptionist experience, strong organization, and proficiency with Windows, Word, and email. Evening/weekend shifts may be required, with a patient-centered, confidential approach.

Qualifications

• Secondary School Diploma or equivalent.
• Minimum two years experience as a medical receptionist.
• Ability to maintain confidentiality and use discretion.
• Proficient with Windows-based computer systems, including email and MS Word.
• Typing 40 wpm.
• Able to work evenings and weekends.
• Experience with medical scheduling systems is a plus.
• Experience in community health or social services setting is preferred.
• English and French language designation, written and spoken.

Responsibilities

• Answer calls and greet clients; schedule appointments.
• Manage patient intake and rostering.
• Maintain accurate records and appointments.
• Support team in a multi-disciplinary setting.

Skills

Typing 40 wpm

Confidentiality

Interpersonal skills

Multitasking

Education

Secondary School Diploma

Tools

Windows-based systems

MS Word

Email

Databases

Job description

Medical Receptionist - Integrated Health Services (IHS)

Term Full-Time Position - 35 hours/ week, end date October 1, 2027 (Backfilling)

Pay Scale

$ 24.08 to $27.69 / hourly

Pension and Benefits

Healthcare of Ontario Pension Plan (HOOPP) including some benefits

Application Deadline

September 25, 2026 at 11:59:00 p.m.

About the Role

The Medical Receptionist is responsible for ensuring the smooth and efficient flow of clients in Integrated Health Services (IHS). The basic functions of the position are phone and client reception, client intake, booking of appointments, completing tasks as requested and rostering clients.

Requirements

Secondary School Diploma or equivalent.

Minimum two (2) years experience as a medical receptionist.

Demonstrated ability to maintain confidentiality and use discretion.

Proficient with Windows-based computer systems, in particular email and MS Word and databases.

Typing 40 wpm.

Strong organizational and interpersonal skills.

Skills and experience working with a diverse population.

Ability to work independently and within a multi-disciplinary team.

Good problem-solving skills.

Ability to work some evenings and weekends.

• Experience with a medical scheduling system.
• Experience working in a community-based health or social service agency.

Language Designation

English and French, written and spoken

Start Date

As soon as possible

We thank all applicants for their interest. Only applicants invited to an interview

will be contacted.

Candidates requiring accommodation during the application and/or the interview

made. CCHC is an equal opportunity employer and values diversity in its

workforce and as such we encourage applications from individuals who reflect

the broad diversity of communities we work with.

Centretown CHC has a mandatory COVID-19 vaccination policy, as such

applicants must be fully vaccinated against Covid-19 and provide proof of

vaccinations to be considered for employment. Reasonable accommodation will

be considered for persons with medical exemption or other exemptions under

the Ontario Human Rights Code.

In accordance with the Ontario Employment Standards Act and as part of our

commitment to transparency, CCHC may use artificial intelligence (AI)

technology during its recruitment process to assist in the screening, assessment

or selection of candidates. Our use of AI is intended to support and not replace

the judgment of our hiring professionals. All final hiring decisions remain the

responsibility of our team as we are committed to a fair and equitable