Bilingual Manager, Events & Engagement - Permanent - 19624

LRO Staffing; Ottawa; Hybrid; CAD 65,000 - 91,000; Full time

Benefits offered by this job

Sun Life healthcare coverage

Pension contributions

Vacation and paid time off

Professional development opportunities

Peer recognition program

Job summary

LRO Staffing is seeking a Manager, Events & Engagement in Ottawa to lead the planning and delivery of executive development, recognition, and member engagement programs. You will oversee major events, coordinate cross‑functional teams, and drive member value through engaging experiences.

The role requires strong event management, sponsorship experience, and a proactive, collaborative approach in a hybrid work environment, with a focus on delivering high-impact programs for members and partners.

Qualifications

• Experience planning and delivering complex events across virtual, hybrid, and in-person formats.
• Experience managing event budgets, contracts, external suppliers, and vendors.
• Strong project management skills with timelines and priorities.
• Experience supporting sponsorship development and sponsor stewardship is an asset.
• Excellent written and verbal communication in English and French—bilingualism is an asset.

Responsibilities

• Lead the planning, coordination, and delivery of the organization’s annual programming plan.
• Oversee major events and signature programs, including conferences and awards ceremonies.
• Develop detailed project plans, timelines, budgets, logistics, and participant experiences for hybrid formats.
• Collaborate with internal teams to translate priorities into engaging programs.
• Coordinate stakeholder input for member-based programs and the Affinity Program.
• Build and maintain relationships with members, sponsors, partners, and vendors.
• Track attendance, engagement, sponsorship revenue, and expenses; report findings.

Skills

Event planning

Budget management

Stakeholder engagement

Project management

Vendor management

Sponsor development

Education

Post-secondary education in Event Management or related discipline

Tools

Microsoft 365

PheedLoop

Dynamics 365

Job description

About The Opportunity

LRO Staffing is partnering with a well-established national member-based organization to recruit a Manager, Events & Engagement for a full-time, permanent opportunity in Ottawa. This is an exciting opportunity for an experienced events, program management, communications, or member engagement professional to join a collaborative team and play an important role in delivering meaningful programs and experiences.

About The Opportunity

LRO Staffing is partnering with a well-established national member-based organization to recruit a Manager, Events & Engagement for a full-time, permanent opportunity in Ottawa. This is an exciting opportunity for an experienced events, program management, communications, or member engagement professional to join a collaborative team and play an important role in delivering meaningful programs and experiences. Reporting to the Director, Member Experience & Engagement, the successful candidate will lead the planning and delivery of executive development, recognition, and member engagement programming. This role will oversee major events and signature programs while contributing to broader initiatives that strengthen member participation, connection, and overall membership value. Duties include but are not limited to:

• Lead the planning, coordination, and delivery of the organization's annual programming plan, including executive development, recognition, and member engagement initiatives
• Oversee major events, including the annual Leadership Summit, and Awards of Excellence Ceremony, along with workshops, webinars, onboarding sessions, and regional engagement activities
• Develop and manage detailed project plans, timelines, budgets, logistics, and participant experiences for virtual, hybrid, and in-person events
• Work collaboratively with the Director and internal teams to translate organizational priorities and member feedback into engaging programs that strengthen member value and encourage participation
• Support the ongoing development and evolution of member-based programs, including the Affinity Program, by coordinating stakeholder input, identifying opportunities, and supporting the implementation of approved changes
• Build and maintain strong relationships with members, speakers, volunteers, sponsors, partners, vendors, and other stakeholders
• Coordinate targeted outreach and engagement activities before, during, and after programs to encourage participation from members, prospective members, regional communities, and other priority audiences
• Support the development and implementation of the annual sponsorship strategy, including identifying new opportunities, cultivating relationships, and coordinating sponsor and exhibitor deliverables
• Oversee event technology and registration processes, including event platforms, website event pages, virtual meeting platforms, and technical coordination
• Coordinate speakers, suppliers, venues, contracts, accessibility requirements, and audiovisual arrangements to ensure seamless event delivery
• Work cross-functionally with colleagues across membership, communications, finance, and administration to deliver a consistent and integrated member experience
• Track attendance, participation, engagement, satisfaction, registration trends, sponsorship revenue, and event expenses; prepare reports and recommendations to support future programming
• Lead post-event evaluations and team debriefs, gathering feedback and identifying opportunities for continuous improvement
• Coordinate staff, volunteers, and temporary workers during major events and engagement activities

About You

The successful candidate will have the following:

• Post-secondary education in Event Management, Adult Education, Communications, Business Administration, or a related discipline, or an equivalent combination of education and experience
• Demonstrated experience planning and delivering complex events, including conferences and programs across virtual, hybrid, and in-person formats
• Experience in stakeholder engagement, program development, and coordinating activities across multiple teams
• Experience managing event budgets, contracts, external suppliers, and vendors
• Experience supporting the design, delivery, or evolution of member-based programs and engagement initiatives
• Strong project management skills, with the ability to develop timelines, manage competing priorities, and deliver projects within established deadlines
• Experience supporting sponsorship development, partner relationships, and sponsor stewardship is an asset
• Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities and work effectively under pressure
• Strong interpersonal, communication, and negotiation skills
• Excellent written and verbal communication skills in both English and French; bilingualism is mandatory
• Proficiency with Microsoft 365, including Word, Excel, PowerPoint, Outlook, Teams, and Planner
• Experience with event management platforms such as PheedLoop and CRM systems such as Dynamics 365 is an asset
• Familiarity with audiovisual requirements and logistics for large-scale hybrid conferences and in-person events
• Knowledge of member-based program design, engagement practices, and approaches to strengthening member value is an asset
• Understanding of Canada's anti-spam legislation and privacy regulations is preferred
• A proactive, adaptable, and solutions-focused approach, with the ability to work independently and collaboratively

About the Job

• Location: Ottawa, ON
• Work Arrangement: Hybrid – minimum three days per week in-office, with Wednesday as an anchor day. Additional on-site support is required during major events
• Hours: Full-time, permanent; 37.5 hours per week. Occasional evening and weekend availability is required during major events
• Salary: $65,000 - $91,000 annually
• Benefits: Comprehensive total compensation package following successful completion of a 180-working-day probationary period, including Sun Life healthcare and drug coverage, 6% employer pension contributions, three weeks' vacation, 15 sick days, five paid family responsibility days, professional development opportunities, and a peer recognition program with gift card rewards