Bilingual Learning Specialist (French/English) — Content & Training

Jobtailor; Ottawa; On-site; CAD 65,000 - 90,000; Full time

Job summary

Jobtailor is seeking a Learning & Talent Development professional to create and continuously improve learning content, assessments, and facilitator materials. The role supports adoption of business priorities through engaging learning experiences across Canada, including in-person sessions at the Ottawa Home Office, stores, and Johnstown DC.

The ideal candidate has 2–3 years of experience, bilingual English/French proficiency, and expertise in instructional design, content creation, SME

Qualifications

• Experience creating, updating, and implementing learning content, tools, job aids, facilitator materials, eLearning, assessments, learner communications, and performance support resources.
• Experience supporting assigned learning programs or projects, including SME reviews, content testing, learner communications, launch readiness, and post-launch improvements.
• Experience gathering learning needs and content requirements from internal stakeholders, SMEs, or business partners.
• Experience facilitating training sessions, learner support activities, stakeholder reviews, or program activities.

Responsibilities

• Create and continuously improve learning content, assessments, and facilitator materials
• Facilitate engaging learning experiences that build capability, strengthen role readiness, and support adoption of business priorities
• Conduct learning and talent development consultations and needs analyses
• Coordinate assigned projects for timely and effective delivery
• Create and maintain onboarding resources, career development tools, competency-based resources, and manager guides
• Implement learning technologies, digital learning solutions, and AI-enabled tools
• Analyze learner feedback to inform training improvements and provide recommendations
• Lead in-person training programs at the Ottawa Home Office, stores, and Johnstown Distribution Centre as needed

Skills

Learning Content Creation

Needs Analysis

Assessment Development

Performance Support Resources

Adult Learning Principles

Project Coordination

Stakeholder Engagement

Content Testing

Learner Communications

Training Program Implementation

Education

Post-secondary education in Education/Adult Education/Educational Studies/HR/Communications/Business Administration

Tools

Workday Learning

Articulate 360

Microsoft Forms

Microsoft Teams

SharePoint

AI-Enabled Tools

Learning Management Systems

Content Management Systems

Job description

Jobtailor is seeking a Learning & Talent Development professional to create and continuously improve learning content, assessments, and facilitator materials. The role supports adoption of business priorities through engaging learning experiences across Canada, including in-person sessions at the Ottawa Home Office, stores, and Johnstown DC.

The ideal candidate has 2–3 years of experience, bilingual English/French proficiency, and expertise in instructional design, content creation, SME