Bilingual Implementation Analyst — Hybrid, Growth & Equity

MaintainX; Toronto; Hybrid; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Meaningful equity opportunities

Healthcare coverage

Hybrid work

Global team culture

Job summary

MaintainX is seeking a bilingual Implementation Analyst to join our team in Toronto. In this customer-facing role, you’ll configure the platform, manage data migration, gather requirements and troubleshoot during onboarding in English and Spanish.

You’ll lead mid-market implementations, train end-users, and collaborate with clients and internal teams to ensure successful deployments, adoption, and value realization across manufacturing and industrial environments.

Qualifications

• 1+ years of experience in software implementation or onboarding.
• Fluent in English and Spanish; capable of bilingual delivery.
• Bachelor of Engineering or equivalent required.
• Experience in manufacturing or industrial sectors.
• Strong communication, presentation, and time management skills.
• Proficient in Excel for data cleanup, validation, and migration.

Responsibilities

• Lead mid-market customer implementations.
• Structure data, perform data migration, and train users.
• Identify value opportunities within the product.
• Lead stakeholder meetings.
• Deliver end-user training.
• Provide knowledge transfer to internal teams.
• Track issues and troubleshoot with clients.
• Manage multiple accounts, deadlines, and milestones.

Skills

Bilingual (English/Spanish)

Communication skills

Data analysis with Excel

Project coordination

Education

BEng degree or equivalent

Tools

Microsoft Excel

XLOOKUP

PivotTables

Data migration tooling

Job description

MaintainX is seeking a bilingual Implementation Analyst to join our team in Toronto. In this customer-facing role, you’ll configure the platform, manage data migration, gather requirements and troubleshoot during onboarding in English and Spanish.

You’ll lead mid-market implementations, train end-users, and collaborate with clients and internal teams to ensure successful deployments, adoption, and value realization across manufacturing and industrial environments.