Bilingual Human Resources Business Partner - Ontario

UNIQLO; Ottawa; On-site; CAD 70,000 - 90,000; Full time

Job summary

Join UNIQLO as a Bilingual HR Business Partner, pivotal in advising retail teams across Ontario. You will ensure compliance with HR laws, engage employees, and enhance operational performance through strategic HR initiatives. This role suits those with a passion for hands-on HR in a dynamic retail environment.

Qualifications

• 3+ years advising on employee relations.
• Fluency in French and English required.
• Experience in retail HR is a strong asset.

Responsibilities

• Act as the HR advisor for store managers.
• Conduct workplace investigations.
• Support recruitment and onboarding processes.

Skills

Employee relations

Interpersonal skills

HR compliance

Conflict resolution

Education

University degree in Human Resources

HR Professional Designation

Tools

Microsoft Office

HRIS systems

Job description

Description

Job Title : Bilingual Human Resources Business Partner - Ontario

Location(s) : Ottawa Region or Toronto GTA Region (position requires frequent travels to stores)

Reporting to : HR Manager, HRBP and HR Director

Bilingual HR Business Partner Ontario – UNIQLO Canada (Retail Stores)

Be the Strategic HR Leader for UNIQLO ’s Retail Teams. At UNIQLO Canada, our people are the foundation of our success. As a Bilingual HR Business Partner (HRBP), you will play a pivotal role in supporting store managers and sales floor teams, ensuring that our workforce remains engaged, productive, and aligned with UNIQLO ’s mission. If you enjoy a hands-on, field-oriented HR role, working closely with leaders to drive operational excellence, this is the perfect opportunity.

As part of UNIQLO, the world’s third-largest apparel retailer, UNIQLO operates in 25+ countries, with a mission to create clothing that enhances everyday life. Our business is built on a unique model of efficiency, customer-first retail, making UNIQLO one of the most exciting global brands to work for.

Key Responsibilities :

1. Act as the main HR advisor for store managers, assistant store managers, and area managers in your assigned region
2. Provide expert guidance on employee relations issues, from coaching to conflict resolution
3. Conduct workplace investigations and ensure compliance with employment law
4. Enforce progressive discipline, lead disciplinary meetings, and manage termination processes with professionalism
5. Ensure employee records are complete and accurate in accordance with company policies and procedures
6. Partner with recruiters to coordinate hiring for mid-level management roles in stores
7. Support the recruitment and onboarding processes for new store associates by supporting interview processes, conducting new hire orientation, ensuring employees are enrolled in our HRIS / store systems, and follow-up with Payroll, Store Managers, and HR members to ensure employee onboarding is completed
8. Assist in the ongoing review, development, and implementation of company policies, programs, and initiatives including delivering training programs
9. Monitor workforce trends, assess store needs, and implement HR strategies that improve engagement and retention
10. Support regional organization planning and staff development including creating and monitoring the progress of a development plan with area managers and HR Manager
11. Serve as the HRBP backup for Québec when needed, ensuring smooth operations across regions
12. Stay ahead of labor laws and HR best practices, ensuring UNIQLO remains compliant and competitive
13. Ensure company operates in accordance with all applicable legislation including Employment Standards Act, Human Rights Code, Occupational Health and Safety Act, Workplace Safety and Insurance Act, etc.
14. Sit as a member of the Joint Health and Safety Committee and oversee meetings of the stores JHSC's
15. Provide a weekly HR report summarizing key activities and observations
16. Travel 3 days per week in Toronto GTA locations (if based in Toronto region) or in Ottawa + stores in Quebec (if based in Ottawa region)
17. Additional duties as required

Desired Skills and Experience :

• University degree / Post-secondary education in Human Resources or related field
• HR Professional Designation is a strong asset
• 3+ years of experience advising managers and leaders on employee relations
• Experience with disciplinary actions, terminations, and workplace investigations is required
• Strong understanding of employment law and HR compliance in Canada
• Prior experience in retail HR is a strong asset
• Ability to travel 3 days per week to visit stores and provide on-site HR support
• Fluent in French and English (spoken and written)
• Strong interpersonal skills, ability to work with global teams and people at all levels of the organization
• Permanent work authorization in Canada (eligible to work for any employer)
• Proficient in using Microsoft Office tools and HRIS systems
• Ability to operate with high level of integrity and confidentiality
• Ability to manage time effectively and prioritize tasks with minimal supervision

Join our team : If you’re looking for a role where you can make an immediate impact, lead HR initiatives, and be a driving force in UNIQLO ’s retail success, we want to hear from you! You are someone who thrives in a fast-paced, high-energy environment, balancing strategic thinking with hands-on HR support. You have a strong presence, the confidence to advise leaders, and the ability to navigate challenging conversations with professionalism and fairness. You’re also highly organized and proactive, ensuring HR remains a trusted business partner to store teams.

ABOUT US

Welcome to Uniqlo, where our journey from a single store in Hiroshima to a global brand embodies the essence of Japanese simplicity and innovation. Our founder, Tadashi Yanai, envisioned a company that transcends traditional fashion, focusing instead on creating clothing that serves the everyday needs of people worldwide. This vision gave birth to our LifeWear concept—apparel that is simple, yet essential, designed to last and adapt to various lifestyles.

As you embark on your journey with UNIQLO, know that you are joining a company that never gives up. Every challenge we have faced has made us stronger, smarter, and more determined to push boundaries. We are more than just a fashion brand—we are a global movement driven by discipline and the belief that great clothing can improve lives.

Vision and Culture

At Uniqlo, we embrace the Japanese philosophy of continuous improvement. This principle drives us to constantly refine our products and processes, ensuring that we deliver clothing that offers new and unique value. Our commitment to quality and innovation is evident in our fabric technologies, such as HEATTECH, which provides warmth without bulk, and AIRism, designed to keep you cool and comfortable. These advancements reflect our dedication to enhancing the everyday experiences of our customers.

Our name, UNIQLO, is a blend of 'unique' and 'clothing,' symbolizing our mission to provide distinctive apparel that meets universal needs. We believe in the power of simplicity and strive to create designs that are both timeless and accessible, allowing individuals to effortlessly express their style.

We invite you to embrace our core values of simplicity, quality, and continuous improvement. Together, we will continue to innovate and inspire, bringing the best of Japanese craftsmanship and philosophy to wardrobes around the world. Welcome to the Uniqlo family, where we are united in our pursuit of making everyday life better through exceptional clothing.