Bilingual Fraud & Risk Analyst (Remote – Quebec)

Jobgether; Quebec; Hybrid; CAD 41,000 - 80,000; Full time

Benefits offered by this job

Fully remote within Quebec

Health & life insurance

Retirement savings plans

Tuition reimbursement

Training and development

Bonuses potential

Job summary

Jobgether seeks a bilingual Analyst (French/English) to support inbound calls and fraud detection from a remote position in Canada. You will investigate financial crime indicators, analyze data from multiple sources, and maintain case records while coordinating with internal and external stakeholders.

Strong analytical judgment and bilingual communication are essential. The role emphasizes staying current on financial crime trends, regulatory requirements, and evidence collection for reporting

Qualifications

• 2 to 3 years of relevant professional experience with post-secondary degree or diploma in a related field.
• Knowledge of financial crime risk requirements is an asset.
• Familiarity with banking products, services, processes, and organizational structures is an asset.
• Specialized knowledge in fraud detection, financial crime, investigations, or risk management.
• Strong analytical and problem-solving skills to assess information and determine next steps.
• Good written and verbal communication with different stakeholders.
• Strong organizational skills with multiple investigations and deadlines.
• Ability to work independently within established procedures and escalation guidelines.
• Fluency in both French and English is required for support inside and outside Quebec.

Responsibilities

• Conduct investigations into activities that may indicate financial crime or fraud risk.
• Monitor and analyze information from multiple sources to identify suspicious activity.
• Evaluate threats using financial crime risk frameworks and standards.
• Maintain accurate case and account records throughout the investigation lifecycle.
• Support collection and preservation of evidence for reporting, loss prevention, or legal proceedings.
• Provide guidance to internal and external stakeholders on incidents and related matters.
• Analyze data to identify trends and provide process improvement recommendations.
• Stay current on financial crime trends and regulatory requirements.
• Prepare recurring and ad hoc reports, dashboards, and analytical outputs.
• Process service requests and inquiries within SLAs.
• Handle complex tasks within policies and escalation guidelines.
• Support escalations and determine next steps for complex cases.
• Identify problems and determine appropriate actions or escalation.
• Offer feedback to improve operational processes and customer experience.
• Apply risk-management principles in decision making.

Skills

Bilingual (French/English)

Analytical thinking

Problem solving

Communication skills

Organizational skills

Independent work

Education

Bachelor's degree or diploma in related field

Job description

Jobgether seeks a bilingual Analyst (French/English) to support inbound calls and fraud detection from a remote position in Canada. You will investigate financial crime indicators, analyze data from multiple sources, and maintain case records while coordinating with internal and external stakeholders.

Strong analytical judgment and bilingual communication are essential. The role emphasizes staying current on financial crime trends, regulatory requirements, and evidence collection for reporting